Verifications Specialist

Eileen Mae Tenorio

BACHELOR OF SCIENCE IN PSYCHOLOGY

December 2018 - May 2019

- Communicates with customer on the phone or via

written correspondence to provide information and

assistance on the travelers upcoming trips and

reservations.

- Acknowledging and resolving customer complaints.

- Ensure customer satisfaction and provide

professional customer support.

ASSOCIATE CUSTOMER SERVICE - Sutherland Global

Services

Clinical Setting

- Administer, score and interpret psychological tests to police officers for promotions, schooling, service restoration and police officer applicants.

- Observe in neuro oral examination of police officer applicants for Neuro-Psychiatric evaluation or

Psychiatric and Psychological Examination (PPE)

INTERN Philippine National Police (National

Headquarters), General Hospital, Neuro Psychiatry

Section

PROFILE

December 2019 - January 2020 (Contract)

- Evaluate recorded responses a test of spoken

English.

- Responsible for detecting and correting errors in written documents

PROOFREADER- CCK City Network Inc.

Extremely motivated to constantly develop my skills and grow professionally. Believes that everything can be achieved by keeping high hopes and hard work.

CONTACT INFORMATION

Cell: +63-927-***-****

Email: *************@*******.***

Address: 307 Brgy. A. Ricardo Bagac, Bataan

EDUCATION

Polytechnic University of the

Philippines

BS in Psychology - Class of 2019

WORK EXPERIENCE

March 2020 - Present

VERIFICATIONS SPECIALIST - Sterling Talent

Solutions (RISQ Department)

- Maintain effective record keeping for all calls

handled. Ensure all verification's sent out are followed up on in a timely manner.

- Manage inbound/outbound calls for Employment

Verifications.

-Communicate effectively and efficiently to all parties involved in obtaining verification information.

-Quality assurance and data review of information

obtained for verification's.

Internship Program

June 2016 - April 2018 (Scholarship Program)

- Assist students in handling their academic matters.

- Assist and support teaching faculty in their daily tasks

- File, sort and compile records on various activities

- Organizing and events planning

STUDENT ASSISTANT - PUP Manila, Psychology

Department

Industrial Setting

- Source and recruit candidates by using databases, social media etc.

- Performing reference and background checks

- Administering appropriate company assessments

JUNIOR RECRUITER - PCM Manila

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