FELICIA ANN FOSTER
*** ***** ****** *********: 334-***-**** Auburn, Al 36832 Cell Phone: 334-***-****
Summary Experience in Management, Data Analysis and Developer professionalism with strengths and emphasizes in RPG (Ill, IV, ILE), subfiles, and all utilities.
EDUCATION:
May 1986 Edward Bell High School
Camp Hill, Alabama
May 1990 Bachelor of Arts in Computer Science
Talladega College
Talladega, Alabama
SKILLS: AS/400 RPG (111, IV, ILE) Subfiles
PROGEN C Language Queries
DFU CLP DBU
APLUS RDA EXCEL
Microsoft Word PD/SQL SQL
Certificates:
PROGEN PLUS BASIC & ADVANCE TRAINING
RPG IV and the ILE Environment from Everest Technologies, LLC Project Management Six Sigma Quality Awareness Training March 2012 — Nominated for the quarterly Values in Action Reward
June 2012 — Nominated for the quarterly Values in Action Reward
October 2016 — Nominated for the quarterly Values in Action Impact Award
January 2017 - Nominated for the quarterly Values in Action Impact Award
September 2018 — Nominated Culture Hero
EXPERIENCE:
05/06 – 05/20 Billing/ Finance Data Analyst
Windstream (formerly EarthLink) – Auburn, Al
oPrepare detailed analysis of the technical problem to be solved including database design, process charts, network implications, impact to business processes, and estimate for the level of effort required to provide the solution.
oDocument new and existing applications for use by IT as well as the business users. Create designs that meet product and regulatory requirements, while ensuring they fit into the current environment. Create and implement test cases, including unit, user acceptance, and post-deploy.
oDeveloped a process to maintain/create Tax Reporting and Tax Audit Compliance
oDesign and testing for Billing Migrations and enhancements projects
oInterpret data, analyze results using statistical techniques and provide ongoing reports
oAcquire data from primary or secondary data sources and maintain databases/data systems
08/02 – 03/06 System Analyst Programmer III
ITC^ Deltacom, West Point, GA
oPrepare detailed analysis of the technical problem to be solved including database design, process charts, network implications, impact to business: processes. and estimate for the level of effort required to provide the solution.
oProvide technical solutions in developing software, which are robust, efficient, and easy to maintain once in production.
oSolve complex technical problems without assistance
oProvide work direction to junior team members,
oPartner with the business community to and resolve complex issues.
oTake responsibility for project schedules and quality of deliverables for assigned projects.
oWrite, test, and debug all programs using the most efficient solutions and tools available. Ensure that programming is efficient, well documented, contains appropriate error controls, and follows good information systems practices and/or BTI internal audit standards.
oPrepare required documentation following generally accepted standards.
oUse knowledge of both technical solutions and business processes to effectively train users on supported software.
oUse Six Sigma quality tools to determine process improvements, which reduce administrative costs.
oDesign, tests, submit results and work with business clients to ensure total satisfaction with deliverables.
oAdhere to information systems project management and documentation guidelines.
oParticipate in resource planning, project scheduling and development of resources.
oPrepare project activity reports as required while assuming some responsibility for project administration.
oDirect design of critical projects.
oAnalyzes and translates complex business requirements into solution/system requirements. Hands on AS400 coding in RPG
10/99 -07/02 Supervisor AS/400 ITC^Deltacom, Huntsville, Al
Ensure that the project management and billing maintenance of the AS400 system is managed with great detail and efficient support. Manage projects of my own and oversees and train those that are in my group. Hands on AS400 coding in RPG.
05/97 - 09/99 AS/400 RPG Developer/Program Analyst II ITC^Deltacom, Huntsville, Al
Work independently and with internal users to develop new applications, maintains existing applications, maintain application documentation, train users, and trouble shoots problem in an AS400 environment.
10/93 – 05/97 Lead Specialist II, Computer Applications
Auburn University, Auburn, AL
Develop, test, and maintained computer applications. Produced and Maintained documentation instructing users and programmers on the use of computer applications. Hands on AS400 coding in RPG.
07/90 – 10/93 Auditor/Bookkeeper
Auburn University, Auburn, AL
Audit vendor vouchers and invoices to ensure all expenditures are made with state regulations and university guidelines.
Reviewed data submitted for on-line data entry. Ascertained which data must be entered into the Financial Accounting/ Accounts Payable System and entered data on the mainframe system.