Zoe Poole

www.linkedin.com/in/zoe-pooleJMU

571-***-****

adkoil@r.postjobfree.com

OBJECTIVE

My career objective is to utilize my education, knowledge and experience in the field of hospitality, specifically in the area of corporate events.

EDUCATION

EXPERIENCE

James Madison University

B.S. Hospitality Management Expected May 2021

Overall GPA: 3.433 / Major GPA: 3.776

Double Minor in Business and Global Religions and Issues

Dean’s List Fall 2019, Spring 2020 Presidents List Fall 2020

Study Abroad, Florence, Italy Spring 2020

INVOLVEMENT

Professional Convention Management Association, JMU Chapter: Executive Board Financial Chair (2019), Secretary (2020-2021)

Eta Sigma Delta (Hospitality Honor Society): Executive Board Financial Chair (2020-2021)

Teaching Assistant (2021)

Club Tennis Member (2017-2019)

CERTIFICATIONS

Digital Event Strategies

Microsoft Office

ServeSafe

TiPS

AllSeated

Cvent

August 2020-January 2021

Assistant Leasing Agent • 865 East Apartments • Harrisonburg, VA

Organized and distributed mail to residents

Answered phone calls and assisted residents with issues

Established a parking system for residents and a work schedule for employees

Gave tours to prospective residents and answered any questions

Filed paperwork and organized renewals

September 2019

Wyndham Global Conference in Las Vegas, Nevada

One of twelve students selected to aid ONYX Meetings and Events with a 5,000-attendee event

Assisted in all aspects of the event to gain an overall view of how the conference operated

May 2019-August 2020

Server Professional • Creighton Farms Country Club • Aldie, VA

Maintained knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies

Worked with POS system to placed orders, managed bills and handled complimentary items for dissatisfied customers

Enhanced operational efficiency by using slow periods to restock employee and customer supplies

Assisted with bartending duties when needed

Assisted in the coordination of special events

Trained new employees

June 2016-August 2017

Event Planning Intern • Ace Party Rentals • Sterling, VA

Prepared a list of contacts in the planning stages of events

Organized and took inventory of warehouse items

Assisted in the set-up process of events

Walked properties and measured space for events

Contact this candidate