Student
Resume:
Zoe Poole
www.linkedin.com/in/zoe-pooleJMU
***.*.*****@*****.***
OBJECTIVE
My career objective is to utilize my education, knowledge and experience in the field of hospitality, specifically in the area of corporate events.
EDUCATION
EXPERIENCE
James Madison University
B.S. Hospitality Management Expected May 2021
Overall GPA: 3.433 / Major GPA: 3.776
Double Minor in Business and Global Religions and Issues
Dean’s List Fall 2019, Spring 2020 Presidents List Fall 2020
Study Abroad, Florence, Italy Spring 2020
INVOLVEMENT
Professional Convention Management Association, JMU Chapter: Executive Board Financial Chair (2019), Secretary (2020-2021)
Eta Sigma Delta (Hospitality Honor Society): Executive Board Financial Chair (2020-2021)
Teaching Assistant (2021)
Club Tennis Member (2017-2019)
CERTIFICATIONS
Digital Event Strategies
Microsoft Office
ServeSafe
TiPS
AllSeated
Cvent
August 2020-January 2021
Assistant Leasing Agent • 865 East Apartments • Harrisonburg, VA
Organized and distributed mail to residents
Answered phone calls and assisted residents with issues
Established a parking system for residents and a work schedule for employees
Gave tours to prospective residents and answered any questions
Filed paperwork and organized renewals
September 2019
Wyndham Global Conference in Las Vegas, Nevada
One of twelve students selected to aid ONYX Meetings and Events with a 5,000-attendee event
Assisted in all aspects of the event to gain an overall view of how the conference operated
May 2019-August 2020
Server Professional • Creighton Farms Country Club • Aldie, VA
Maintained knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
Worked with POS system to placed orders, managed bills and handled complimentary items for dissatisfied customers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies
Assisted with bartending duties when needed
Assisted in the coordination of special events
Trained new employees
June 2016-August 2017
Event Planning Intern • Ace Party Rentals • Sterling, VA
Prepared a list of contacts in the planning stages of events
Organized and took inventory of warehouse items
Assisted in the set-up process of events
Walked properties and measured space for events
Contact this candidate