Veholda Stevens
** ********** ****** ****** ********* 23 7493
071******* *********@*****.***
Personal Details
Date of Birth : 11/10/1979
Marital Status : Married
Nationality : South African
CV of Veholda Stevems :
Education
Princeton Technical School
Grade 12
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
01/10/2013 - 08/01/2020
01/03/2008 - 31/09/2013
01/02/2007 - 31/02/2008
01/10/2006 - 31/04/2007
June 2001 - February 2002
February 2002 -
Experience
Belmond Mount Nelson Hotel
Assistant Front Office Manager
Assistant to the Front Office Manager.
Ensuring procedures and daily duties is actioned.
Making sure guests are happy.
Assisting with queries following up on payments.
Check in and check out guests.
Roster staff accordingly and compile payroll report for HR. Guest complaints.
Making sure guest details is captured accordingly. Belmond Mount Nelson Hotel
Shiftleader
Making sure front desk duties is actioned accordingly. Dealing with queries and guest complaints.
Roster staff accordingly and compile payroll report for HR. Belmond Mount Nelson Hotel
Front Desk Agent
Checking in and out of guests.
Answering of internal and external calls.
Mount Nelson Hotel
Switchboard Operator
Answering calls,handling faxes and messages.
Holiday Inn Waterfront
Switchboard Operator
Answering calls, messages and faxes
Holiday Inn Waterfront
Reception
Answering calls,Checking In and Out of guests,Follow up on payments,Messages and Faxes Guestcomplaints
Additional Information
Code 8 learners drivers
Reference
Devon Labaschagne - "Belmond Mount Nelson Hotel"
Human Resource Manager
*****.***********@*******.***
Joey Michael - "Belmond Mount Nelson Hotel"
Guest Relations Manager
Johann Badenhorst - "Belmond Mount Nelson Hotel"
Food and Beverage Manager
******.**********@*******.***
Jodine Constant - "Belmond Mou t Nelson"
Assistant housekeeper