Personal Information
Colton A. Black
Jasper, Al 35503
***********@*****.***
Skills
Maintaining good relationships with current and potential clients while performing delivery duties. Speaking to customers on the phone. Entry of data pertaining to stock. Use of safety guidelines while in the workplace. Forklift certification. Operation and repair of heavy machinery. Experience
June 2018- January 2021
Core Industrial and Supply LLC, TARRANT, Al- Mechanic’s Assistant/Delivery and Stock Personnel
● Delivery of equipment and maintaining positive relationships with clientele.
● Speaking with customers over the phone and helping to handle concerns in a positive manner.
● Helping to organize and maintain stock on the computer system.
● Assisting Head Mechanic with the repair of heavy machinery. October 2016-June 2018
Donald R. Smith, BIRMINGHAM, AL- Receptionist and Personal Secretary
● Assisting with scheduling of appointments.
● Maintaining positive client relationships while helping to solve any issues.
● Electronic filing and use of Microsoft Word and Excel.
● Trouble shooting of computer and personal electronic devices.
● Helping to make the client feel comfortable and understood while explaining effectively ways to solve issues.
February 2014- September 2016
Big Guy’s Tires, JASPER, AL- Tire Technician and Office Personnel
● Assisting customers with the purchase of tires.
● Helping customers feel appreciated and understood when any issue may arise.
● Data entry for stock and filing of information on past clients and orders.
● Use of team building skills and the ability to collaborate and solve problems effectively as a team.
● Assisting with the replacement and balancing of tires when needed. 2
May 2012-February 2014
Ruby Tuesday, JASPER, AL- Waitstaff
● Providing direct customer service.
● Assisting customers with any needs and making sure they feel appreciated and welcome.
● Working as part of a team to solve any issue that may arise as swiftly and effectively as possible.
● Management of issues and use of customer service skills to diffuse problems before and as they colt to pass..
Education
August 2008- May 2012
Walker High School, JASPER, AL- Advanced Diploma
Completion of Advanced Dimploma with a 3.9 GPA.
Awards
MU ALPHA THETA