DANIKKA MARIE AMAR

C U S T O M E R S E R V I C E R E P R E S E N T A T I V E

PROFILE

To employ my knowledge and

experience in opportunities

for challenges and career advancement,

while gaining

knowledge of new skills and

expertise.

CONTACT

2173 - D Fidel A. Reyes

St. Malate, Manila

+639*********

adknvz@r.postjobfree.com

SKILLS

Leadership

Decision-Making

People Management

Analytical Skills

Communication Skills

Critical Thinking and Problem solving Skills

Planning and Organizing

WORK EXPERIENCE

CONCENTRIX, ADVISOR 1 CUSTOMER SERVICE REP.

SEPT 2020 - JANUARY 2021

Helping customers with complains and questions

Give customers information about the product and services, take orders, and process returns

Identifying and assessing customers' needs to achieve satisfaction

EDUCATION SCHOOL AFFILIATIONS

GRAVITY S.E.T ADU, AUSG REPRESENTATIVE

MAY 2018 - MAY 2019

I represent my organization to the whole student government and developed my leadership skills and other skills that required in making resolutions for the improvement of the university. HIMIG MUSICIANS OF ADU, EXECUTIVE SECRETARY

JUNE 2016 - MAY 2018

Developed my technical skills by writing minutes of meetings, proposals and documentation.

ADAMSON UNIVERSITY

BSBA MAJOR IN OPERATIONS MANAGEMENT

Concerns with planning, organizing

and supervising in the contexts of

production, manufacturing or the

provision of services.