DANIKKA MARIE AMAR
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E
PROFILE
To employ my knowledge and
experience in opportunities
for challenges and career advancement,
while gaining
knowledge of new skills and
expertise.
CONTACT
2173 - D Fidel A. Reyes
St. Malate, Manila
************@*****.***
SKILLS
Leadership
Decision-Making
People Management
Analytical Skills
Communication Skills
Critical Thinking and Problem solving Skills
Planning and Organizing
WORK EXPERIENCE
CONCENTRIX, ADVISOR 1 CUSTOMER SERVICE REP.
SEPT 2020 - JANUARY 2021
Helping customers with complains and questions
Give customers information about the product and services, take orders, and process returns
Identifying and assessing customers' needs to achieve satisfaction
EDUCATION SCHOOL AFFILIATIONS
GRAVITY S.E.T ADU, AUSG REPRESENTATIVE
MAY 2018 - MAY 2019
I represent my organization to the whole student government and developed my leadership skills and other skills that required in making resolutions for the improvement of the university. HIMIG MUSICIANS OF ADU, EXECUTIVE SECRETARY
JUNE 2016 - MAY 2018
Developed my technical skills by writing minutes of meetings, proposals and documentation.
ADAMSON UNIVERSITY
BSBA MAJOR IN OPERATIONS MANAGEMENT
Concerns with planning, organizing
and supervising in the contexts of
production, manufacturing or the
provision of services.