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Manager Service Representative

Location:
Lipa, Batangas, Philippines
Posted:
March 04, 2021

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Resume:

JOHN DAVE ALBIA ESPANTO

Zone * Cabariwan, Ocampo, Camarines Sur

Contact # (093*-*******

Email Address: ***************@*****.***

OBJECTIVES:

I am interested in a job that would allow me to apply my knowledge and skills and also to contribute to your establishment success and I am open to another option that may qualify for I possess the drive to learn new things.

QUICK REFERENCE:

BPO Experience: 2 years and 4 months

PERSONAL DATA:

Age : 20 years’ old

Date of Birth : April 29, 2000

Sex : Male

Civil Status : Single

Citizenship : Filipino

Height : 5’6’’

Weight : 54 kg.

Father’s Name : Alberto S. Espanto Jr.

Occupation : Farmer

Mother’s Name : Lorna A. Espanto

Occupation : Housewife

Address : Z-6 Cabariwan Ocampo, Camarines Sur

Language : English, Tagalog, Bicol, Iriganio

Zip code ; 4419

EDUCATIONAL BACKGROUND:

Seniors High School Technical Vocational in Home Economics, Bread

&Pastry, Cookery, and Food & beverage

Ocampo National High School

San Francisco, Ocampo, Camarines Sur

S/Y 2017-2018

Junior High School Ocampo National High School

San Francisco Ocampo, Camarines Sur

S/Y 2013-2016

Primary Education Cagmanaba Elementary School

Cagmanaba Ocampo Camarines Sur

S/Y 2007-2012

National Certificate II I connect global Institute Inc. Food and Beverages March 12- April 8, 2018

Services

TRAININGS/SEMINARS/WORK EXPERIENCE

Dart Escalation

Amazon Retail Department (Chat&Voice)

Sutherland Global Services

January 2020 - Present

VSME/ Subject Matter Expert

Amazon Retail Department (Chat&Voice)

Sutherland Global Services

It Park, Capitol Complex, Cadlan, Pili, Camarines Sur November 2019 - January 2020

Customer Service Representative

Amazon Retail Department (Chat&Voice)

Sutherland Global Services

It Park, Capitol Complex, Cadlan, Pili, Camarines Sur September 2018 to September 2019

Jollibee Pili

June 2018 to August 2018

Pizza Hut SM Naga City (On the job Training)

December 26 – January 11, 2017

SM Naga City, CBD II Triangulo Naga City

3rd time Special Program For Employment of Student (SPES) Municipaliy of Ocampo

Ocampo, Camarines Sur

AFFILIATION:

National Certificate II Passer: Food and Beverages Services CHARACTER REFERENCE:

Mr. Allan Donis` Account Manager/OPS Manager

Personiv Inc, BPO

Taguig, Philippines

091********

Mr. Jover Maesa Subject Matter Expert, Team Manager Sutherland Global Services

091********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

JOHN DAVE A. ESPANTO

Applicant



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