Desktop Support Engineer

Curriculum Vitae

PRABESH KUMAR SHAH

Village- Sakhauha post-Rajmilan Thana and Tahsil Mada

Dist- Singrauli mp

E-Mail ID: - *******.*******@*****.***

Contact: 975-***-**** 758*******

Designation : Desktop support Engineer.

CAREER OBJECTIVE:-

To develop my career as a computer professional working in a challenging environment to effectively utilize as well as enhance my abilities and be a part of company’s growth.

Work Experience:-

1. Filed support engineer (DNA Engineer)

Company name – Wipro Infotech

Client name – Impact Infotech

Duration - 1 Feb2017 to 1Jan 2018.

2. Desktop support Engineer

Company name – CMS IT services LTD

Client name – Adani enterprises LTD

Duration - 11 jun2018 to 30 sep2018

3. Desktop support Engineer

Company name – Wipro Infotech ltd.

Client name – Adani enterprises ltd.

Duration - 15 Oct 2018 to till now. (CURRENTLY WORKING)

ACADEMIC QUALIFICATION:-

Examination

College/school

Board /University

Year

Percentage

BCA

Rajiv Gandhi college Belauji

APS University

2022

N/A

12 th

Govt.hr.sec.school Rajmilan

MP board Bhopal

2009

59.2%

10 th

Govt.hr.sec.school Rajmilan

MP board Bhopal

2007

53.1%

Diploma in Computer science Engineering.

Govt.Polytechnic college Sidhi MP

Rgpv Bhopal

2013

71.83%

TECHNICAL SKILLS:-

Hardware Skills:-

•Assembling, Maintenance and Troubleshooting of PCs.

•Network and Local printer installation and sharing

•Data backup and file sharing

•All type Printer assembling.

•Laptop and desktop support.

Operating system platforms:-

•Installing, Troubleshooting & Configuration of these O/S.

•Windows 98, XP, Vista, Win7 Windows 10.

Basic Networking Skills:-

•Configuring & Troubleshooting of TCP/IP, IP Addressing.

•Remote Desktop Connection.

•Implementing Remote Assistance’s

•Basic LAN Troubleshooting . And RJ 45-Connector,cabling etc.

Server 2008:-

•Windows 2008 Server Installation.

•It’s Services DHCP, DNS, FTP, VPN, WDS,IIS.

Configuring & Troubleshooting.

APPLICATION:-

•MS Office all Version ( MS Word, MS Excel, MS Power Point )

•Outlook Configuration & Office 365 support.

•SAP 300,SAP400 Installation and configured

• Autocad,Minex and Web bridge Lio Commutation and other common software install and configured.

• Cisco VC support calling point to point and multipoint .

•Analog phone and Cisco IP phone configuration and support.

•Application Support.

AREA ON INTERSTATE :-

•Internet Chatting

PERSONAL DETAILS:-

Name : - Prabesh Kumar Shah

Date of Birth : - 26 may. 1991

Father’s Name : - Mr. Sangamlal Shah

Languages known : - Hindi & English

Permanent Address : - Village Sakhauhan, Post- Rajmilan, Distt- Singrauli,( M.P)

Pin code: - 486886

DECLARATION:-

I hereby declare that all the information given above is correct to the best of my knowledge and belief.

I have total Work Experience two year five month of desktop support Engineer .

Date:-07.11.2020

Place- Prabesh Kumar shah

Desktop support Engineer

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