Customer service

Joanie Sebastian

*** **** ***** **.

Williamstown, Ky. 41097

***************@*****.***

859-***-****

I am searching for a company that will offer a challenging work environment, and will also offer opportunities to utilize my skills, as well as present room for advancement.

Personal Qualities: Excellent with the public, honest, creative, happy, patient, dedicated, and a creator of new ideas. I am goal oriented and motivated to complete projects.

Work Experience:

Greensky LLC 1/20/20- 5/12/20

2670 Chancellor Drive Unit 400

Crestview Hills, Kentucky 41017

I processed home improvement loans for new customers.

Reason for leaving: Building shut down due to Covid.

Staples 10/15/15-1/20/20

7910 Kentucky Drive Florence, Ky. 41042

I was part of the Web-tech Support team where daily expectations include, working in Customer Order Management (COM), AS400, KM database, Kana (emails to and from the customer), chat (correspondence via computer), Rewards program and customer service. I resolve issues involving search engines, passwords resets, and software download complications.

Reason for leaving: No growth or advancement.

Education:

Southern Ohio College; Two Associate Degrees- Business Management and Medical Office Specialist

Lloyd High School- graduate- 1987