Customer Staff
Resume:
CHRISTINA
BOURNE
MACNEIL
bourne_christina@hotma
il.com
Melancthon, ON L9v2G7
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Driven to maintain service standards by supporting staff in handling issues and customer communications.
PROFESSIONAL SUMMARY
Dairy Queen - Supervisor
Orangeville, ON • 07/2012 - 03/2021
Toppers Pizza - Key Holder
Orangeville, ON • 11/2011 - 06/2012
WORK HISTORY
Served customers through drive thru, upfront and over the phone in a timely manner.
•
• Assisted in putting away our truck order for 3 years.
• Packaged orders for customers and deliveries.
Cross trained in all positions to assist between breaks or when short handed.
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Positioned other employees in spots depending on their strengths.
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Dealt with customer complaints in person or over the phone.
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• Assisted in opening and closing the store.
• Kept work stations cleaned and sanitized.
• Served customers in a timely fashion.
• Took orders both upfront and over the phone.
Cut and boxed orders for both drivers and upfront
orders.
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• Kept stations cleaned
• Was in charge of counting inventory on Sunday evenings. Helped prepare product for customers in a timely
fashion/
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Orangeville District
Secondary School
Orangeville, ON • 06/2007
High School Diploma
SKILLS
• Conflict Resolution
• Priority Management
• Training and Development
• Able to work at a fast pace
• Able to work independently
EDUCATION
DeJa Vu Diner - Dishwasher
Orangeville, ON • 02/2011 - 11/2011
Wendys - Cashier
Orangeville, ON • 07/2007 - 05/2010
Was in charge of making sure dishes were washed and sanitized for both the chefs and the front of the house staff.
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• Took garbage's out.
Assisted front of the house staff with cleaning tables when needed.
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Took customers orders and assisted in preparing the orders when needed.
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• Dealt with complaints in an orderly fashion.
Cleaned and organized station throughout the shift and prepared station for following shift.
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• Also trained in the grill area.
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