CURRICULUM V.
Priyanka Tripathi
Mobile: +91-987*******
Address:Plot no-352 2"4 Floor Sector-2B
Vasundhara Ghaziabad
New Delhi - 201010
Email:tripathi.priya86@ gmail.com
Career Objective
Iam looking forward a challenging position in an organization where i can enhance my skills and
strength in conjunction with organization goal and objective. my aim is to work hard to learn and
utilize my every ability to give optimum benefit to the organization.
Educational Qualification
e Graduate from Roheilakhand University in 2006
e Intermediate from U.P Board Pilibhit (U.P)
¢ Matriculation from U. P Board Pilibhit (U.P)
Work Experience
Snapdeal.com
(25" March 2015 to Lt March 2016)
Job Profile:- Sr Executive
Handling Refund Process and preparing files for the Prepaid and Compensation.
MAGUS CUSTOMER DIALOG
(18T April 2009 to 10" Jan 2015)
Magus Customer Dialog an outsourcing agency handling Sales Process of Network 18 Venture Home
Shop-18
Job Profile :- Sr. Executive
Handling Refund process of Homeshop 18 in term of Payment adjustment,Refund, Disputed cases,
Courier Debit, Vendor debit and Hs18 Debit Cases .
Worked with Replacement process for more than 2 years
Responsibility
e Initiating Replacement, Partial replacement, Short shipment, Partial refund.
e Handling team when required and solving team member’s customer related quires.