Data Assistant
Resume:
Michelle Mansfield
Nashville, TN
***********@*****.***
Professional Summary:
Self-motivated and detail oriented professional
Exceptional data entry and customer service skills
Ability to work well independently and within a team
Proficient in prioritizing assignments and managing a workload in a fast-paced environment
Skilled in MS Windows (intermediate), Word, Excel, Outlook, Publisher,
Proficient in ADP payroll system, Kroll background checks system, and Quick Books
Professional Experience: 04/2020- 2/2021
Aerotek/Amazon – Nashville, TN
Human Resource Assistant
Update in Dali system Leave of Absences, Return to work dates
Receive Spreadsheet and Research for type of Leave. Medical, Covid-19, Bereavement Leave
Contact Employee for Return to work dates and/or extensions
Make updated notes in the system for the Case Manager
Comdata Fleetcor – Nashville, TN 10/2014 – 3/2020
Fraud Analyst Data Entry Specialist
Responsible for the analysis of all transactions in the financial portfolio
Analyze dispute cases and support documentation received to determine if the transaction(s) is a valid dispute
Determine which disputes qualify for chargeback based on specific criteria
Maintain dispute and chargeback inventory to ensure all cases are accounted for and processed timely
Develop business rules to identify and remediate fraudulent trends quickly
Perform validation tests on all rules developed that recognize and remediate fraudulent trends
Develop conclusions based on analyses performed
Effectively assess current work methodologies and recommend changes when and where necessary
Assist the Risk Management team in performing trending and forecasting of fraud in various financial portfolios
Help reduce fraud risk and minimize exposure to Comdata and/or its customers by performing ongoing audit processes designed to expose fraud and/or security weaknesses
Delek Transportation – Brentwood, TN 08/2014 – 10/2014
Data Entry Specialist Analyst (Randstad Contract)
Responsible for reconciliation of Data
Pivot Tables various intermediate/advanced Excel functions
Extensive data entry and data migration
Tasked with creating and managing spreadsheets
Waste Management – Nashville, TN 11/2012 – 01/2013
Human Resources File Clerk (Staff-Mark Contract)
Created files for New Hires and Terminated Employees
File Medical information and Sensitive notes to employee Files
Updated all Employee Files as needed
Vanderbilt Department of Finance- Nashville, TN 04/2008 – 10/2011
Data Coordinator II
Entered information in Spreadsheets
Coded correct surgical times and Doctors in Epic software for Anesthesia and Radiology Departments
Generated reports and managed information in Excel spreadsheets
Education:
John A. Gupton College – Nashville, TN
Mortuary Science
ITT Technical Institute - Nashville, TN
Information Technology
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