AYELET
KATZ
@ ************@*****.***
Waterbury, CT 06708
SKILLS
+ Account management
+ Recordkeeping strengths
+ Good listening skills
+ Strategic sales knowledge
+ Creative problem solving
EDUCATION
‘Aape
Ontine
Bais Yaakov Of Waterbury
66 Buckingham Street
Waterbury Connecticut +
06/2019
High School Diploma
CERTIFICATIONS.
+ (PCP - Certified
Professional Coder-Payer
+ CNA- Certified Nursing
Assistant
PROFESSIONAL SUMMARY
Hardworking Customer Service Representative with 2 years
of experience working with real estate. Trained in project
and time management with extensive knowledge of real
estate and proven multitasking abilities. Committed to
‘maintaining professional relationships with clients to
increase profitability and drive business results.
WORK HISTORY
Real Estate Management - Helps With Customer Service
Collecting Rents Ect..
Waterbury, CT + 02/2020 - Current
+ Provided primary customer support to internal and
external customers in fast-paced environment.
“+ Maintained customer satisfaction with forward-thinking
strategies focused on addressing customer needs and
resolving concerns.
+ Responded to customer requests for products, services,
and company information.
+ Answered customer telephone calls promptly to avoid
on-hold wait times.
Yeshivah Ketana Of Waterbury - School Integrative Social
Therapy
Waterbury, CT + 11/2019 - 12/2019
+ Developed rapport to create safe and trusting
environment for care.
+ Monitored progress and documented any patient health
status changes, keeping healthcare team updated.
+ Planned, promoted and managed parent workshops on
assisting children in attaining academic success.
“+ Reported child abuse in accordance with legal standards
of mandatory reporters.
MEDICAL CODING
am currently in school for medical coding, working in a
real estate office part time.
has great interpersonal skills loves people, and medicine!