Manager Analyst

QA TEST ANALYST

A results-oriented QA Test Analyst with a strong technical skill set. Bilingual, excellent verbal and written communication skills. Team player, with experience working remotely. As a quality test analyst, my job has been to assist with problem-solving skills to ensure that the product meets the standards at every stage of the final product development. Ability to interact directly with the development team to work with diverse skill sets that helped facilitate the entire process.

Areas of Expertise:

Test a program and approach a problem creatively.

Test software for reliability

Test the product if it is fully functional and easy to use before it is released to the public.

Quality Assurance & software testing

Documentation and Reporting

Back-End Testing/Database Testing

defect documentation and test case projection

TECHNICAL PROFICIENCIES

Platforms: Windows 9x/NT/2000/XP/Vista, MS Exchange Server, UNIX (Solaris, HR-UX), Linux (Red Hat, Yellow Dog, Mac OS

Networking: LAN / WAN Administration, VPN, TCP/IP, Novell, SMS/SQL, 100BaseT, Ethernet, Secure ID

Languages: UNIX Shell Scripting, C, HTML, Java, PHP, SQL, Visual

Tools: LAN Manager, ISS Real Secure, Checkpoint Firewall, Norton Firewall, McAfee/Norton Virus Protection Utilities, HP OpenView, Network Flight Recorder, IBM Tivoli, Lotus Notes, MS Office Suite (Word, Excel, PowerPoint, Outlook), MS Access, MS Project. HP Quality Center, QTP 9.2/9.5/10.0/11.0/UFT 12.5, Load Runner 10 /11/12, Performance Center, Selenium WebDriver and JAVA. Web Debugging using Charles Proxy v4.2.1

Environment: Version One tool, JIRA tool, Soap UI tool, Web Services, SOAP, RESTful, Putty tool

EDUCATION & CERTIFICATIONS

Southern New Hampshire University Graduated

AS-Computer Information Technology with concentration in Network and Telecommunications

Cumulative GPA: 3.6

Certifications: CompTIA, QA Manual Testing, Google Technical support

PROFESSIONAL EXPERIENCE

IT Support Specialist VisionSoft Int’l Inc, Lawrenceville, GA 05/08/2018 to 03/21/2020

Manager: Jay Kumar 770-***-**** E-Mail: ******@*****.***

Provide technical support for staff members of a non-profit healthcare facility. Working under the direction of the Director of Information Technology, lead a project to integrate a new VoIP system for 60+ staff members with distinct workstations and end-user requirements.

Consulting with IT managers and other departments as required.

Providing IT assistance to staff and customers.

Resolving logged errors in a timely manner.

Monitoring hardware, software, and system performance metrics.

Maintaining databases and ensuring system security.

Documenting processes and performing diagnostic tests.

QA Test Analyst, New York Financial Technology Partners, (Remote, Contract) 12/05/2016 to 08/25/2017

Project Manager: Vamsi Raghu 408-***-**** E-mail: ******@**********.***

In an agile environment, attend daily meetings, review user stories.

Tested end to an end application process including, signup, sign in the amortization schedule, pre-approval letter, loan approval process, online payment, and monthly statements.

Written and executed SQL queries and Joins, Group By clause, having clause, etc. to validate the data.

Executed automation test scripts using HP Quality Center (ALM)

Tracked the defects using JIRA.

Developed Test Cases to test Web Services and RESTful calls using the SoapUI tool.

Validated Webservices and RESTful calls by comparing the data with Database and User Stories.

Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing, and many more activities.

Added Property Transfer in SoapUI tool to transfer the values from one response XML to another request XML.

Involved in ETL Testing (Data is extracted from flat files, multiple databases, and transferred to the target database. Validated the data as per the Mapping Documents.

Executed Shell scripts to start/stop web servers, web services, app servers on Linux based on the need.

QA Test Analyst, North America Medical Technology Group, (Remote, Contract) 11/10/2014 to 09/30/2016

Project Manager: Vamsi Raghu 408-***-**** Alpharetta, GA E-mail: Mike@iit Manage My Patient, was developed for the medical office to manage patient portal, insurance claim, etc. This system allows doctors and office managers to organize their medical relationships with patients. MMP app is developed for doctor's offices and clinics to manage patient appointments, send/receive messages, send prescriptions to a pharmacy, search for symptoms and solutions, submit claims to insurance service providers, and manage patient bills/payments. Consisting of different modules like Patient, Doctor, Administrator, Claims, and Provider modules.

Designed and Developed a Test plan based on BRD and User Stories.

Test Summary reports and defect reports

Developed and Executed Test Cases in VersionOne Tool.

Validated the connection and data between Admin web services and Insurance claims web services.

Written and executed SQL queries and Joins, Group By clause, having clause, etc. to validate the data.

Filed and tracked the defects using HP Quality Center (ALM).

Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAP and RESTFul services using SoapUI tool.

Updated WSDL file as needed for Endpoint, Tested request and response XML. Added Assertions to validate the response XML with the database.

Smoke Testing, Regression Testing, and User Acceptance Testing.

database. Validated the data as per the Mapping Documents.

Prepared daily/ weekly status reports on Test case execution, defects, RTM, etc.

Followed Agile/Scrum Methodologies for all of the project activities.

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