Service Customer
Resume:
Profile I am a experienced cocktail waitress with an extensive knowledge of scotch, bourbon,
whiskey, and crafted beer. Always maintaining restaurant cleanliness as well as assisting with food preparation for delivery. While managing that I also have excellent computer skills Experience Cocktail wait staff, Renaissance Marriott; Baton Rouge, La – March 2014-Present interacting with customers while taking there orders, making great recommendations, while providing them with accurate bills. Also, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner. Handling multiple tables in a an efficient manner, while cleaning and clearing tables as well. Assisting with opening a closing duties, such as preparing ingredients and restocking. I am also responsible for learning about food and beverages, such as crafted wines, beer, and cocktail. The most important job duties as a cocktail waitress that I encounter is to check proper identification to ensure that all customers are the proper age to purchased alcoholic beverages. Cashier, Home Depot; Baton Rouge, La – 2013-2014
Being in charge of scanning items accurately and efficiently in timely manner. Paying attention to mark ups, and mark downs. Using time management skills, counting and distributing the correct change accurately.
Education Woodlawn High School, Baton Rouge, La – High School Diploma- 2012 Baton Rouge Community College, Baton Rouge, La- Fall 2012 (some college) Skills I have skills set on customer assistance, payment collection (credit card, cash, and check identification), refunds and exchangeable items. Exhibits team player persona as well as conducting myself not only professionally but giving excellent customer service while greeting each guests. Continuing on customer service I also take efficient phone service, food and beverage orders to ensure guest satisfaction. I can also perform well and adapt in high volume environments, and handle different situations with a relaxed demeanor. Awards Employee of the Month (March 2015)
Employee of the Month (January 2017)
Employee of the Month (June 2018)
Kayla
Kensey
10017 Sandhill Ct.
Baton Rouge, La 70809
Email: ***********@*****.***
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