Call Centre Service
Resume:
Andile Matebese
CUSTOMER SERVICE CONSULTANT
I'm believer of vision and my role in obtaining it.
***********@*****.***
Kempton Park,
Johannesburg, South Africa
SKILLS
Customer driven
Effective communication
Fast learner Empathy
Active listening
Team player
Creativity & imagination
Accountable
Goals driven
LANGUAGES
English
Native Language
INTERESTS
Guitar Writing
Reading
Health & Fitness
Investing
WORK EXPERIENCE
Customer Service Consultant/ Call Centre Agent
Mega Leads SA
01/2015 - 2020, Edenvale
Leads Generating and Marketing
Handling and resolving customer disputes
Providing information and offering assistance
Accurately capturing/ processing clients details & requests Following up with clients to ensure their received a satisfactory service Training call centre agents
Article & Seo writing
Uploading websites
EDUCATION
Matric Certificate (2014)
Sir Pierre Van Ryneveld High School
Basic Sound Recording (2018)
Oakfields College
HIRA (Hazard Identification and Risk Assessment)
NOSA
PERSONAL PROJECTS
Published Novel (ebook) (2016)
Tilted: Song of Secrets by Biko Dylan
COMPUTER SKILLS
Microsoft Word
.
Microsoft Excel
.
Microsoft Outlook
.
Microsoft Powerpoint
.
ACHIEVEMENTS
Senior Creative Writing (2014)
Matric Honours Evening
Published eBook (2016)
Song of Secrets (Biko Dylan)
TASKS
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