Office/Clerical/Data Entry
Resume:
Lashawna Ocean
Office Professional
Columbia, SC 29210
*********@*****.***
Motivated and organized Office worker with more than six years of clerical experience and general knowledge of office management and procedure.
Willing to relocate to: Columbia, SC - Sumter, SC - Authorized to work in the US for any employer
Work Experience
Claims Processor
Aerotek - Columbia, SC
December 2020 to Present
• Use multiple softwares to verify customers information.
• Route correct claims to required operators to work.
• Adjust customer claims any issues or missing information. CAE 1 Picker
AMAZON FULLFILLMENT CENTERS - West Columbia, SC
September 2020 to November 2020
• Used scanner to pick correct items for shipment.
• Reported damaged or missing items.
• Followed rules and procedures throughout the company on a daily basis. Technical Information Specialist
Blue Cross Blue Shield - Florence, SC
July 2019 to September 2020
• Responded to daily applications by verifying providers information.
• Followed company procedures and rules to complete system work.
• Entered data into different systems to complete or return applications. Administrative Assistant/Tax Preparation (PT)
Fastax, Inc - Marion, SC
January 2011 to July 2020
• Made sure office with organized, maintained files, handled business expenses.
• Collected and entered all confidential information from the client into the computer.
• Answered any questions by telephone and in person. PSE Mail Processing Clerk
United States Postal Service - West Columbia, SC
November 2018 to May 2019
• Process mail for day to day operation. Called back after two weeks.
• Use computerized software to print lamps for scan machine.
• Dispatch finished mail for next day delivery.
Claims Processor I
Kelly Services/Blue Cross Blue Shield - Florence, SC September 2016 to October 2018
South Carolina
• Responded to routine claim documents, performed data entry.
• Reviewed, entered, and processed claims.
• Determined whether to pay, deny, or return claims following company policies and procedures. Mail Handler
United States Postal Service - Florence, SC
March 2014 to April 2015
• Scanned packages and placed into correct equipment for dispatch.
• Separated trays of mail for mail processing clerk to run on automation machine.
• Used copier and paper cutter to make labels for next day's workload. Mail Processing Clerk
United States Postal Service - Florence, SC
November 2010 to December 2011
• Entered correct sort plan into computer system to run DPS mail.
• Checked and loaded mail on feeder to be distributed in the correct sequence.
• Swept machine down after second run and placed trays of mail into equipment for dispatch to dock. Receptionist
Fastax, Inc - Marion, SC
January 2010 to December 2010
• Greeted clients and made copies of the required information.
• Entered information into computer using Excel software.
• Provided invoices/receipts using QuickBooks software and completed additional office duties. Education
Certification in Office Support
Florence-Darlington Technical College - Florence, SC January 2014 to August 2014
Bachelor of Science in Computer Information Systems Gardner-Webb University - Boiling Springs, NC
January 2007 to December 2009
Associate in Computer Programming
Northeastern Technical College - Cheraw, SC
January 2003 to May 2006
High school diploma in General
Marlboro County High School - Bennettsville, SC
August 1998 to May 2002
Skills
• Data Entry
• Health Insurance
• Administrative Assistant
• Outlook
• Quickbooks
• Excel
• Filing
• MS Office
• Scheduling
• Word
• Payroll
• Billing
• Microsoft Excel
• Microsoft Office
• Receptionist
• Tax Experience
• Bookkeeping
• Word Processing
• Clerical Experience
• Typing
• English
• Microsoft Powerpoint
• Order Picking
• Pallet Jack
• Office Management
• Order Picker
• Administrative experience
• Customer Service (6 years)
• Computer literacy
• Office experience
• Warehouse Experience
• 10 Key Data Entry
• Phone Etiquette
• Research
Assessments
Written Communication — Expert
March 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Expert
Intermediate Word Processing Proficiency with Microsoft Word — Proficient March 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Proficient
Merchandise & Supply Storage — Highly Proficient
June 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Proficient
Scheduling — Familiar
June 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Typing — Proficient
August 2020
Transcribing text using a standard keyboard
Full results: Proficient
Working with MS Word Documents (Intermediate) — Completed June 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Completed
Proficiency with Microsoft Office: Mail & Calendar (PC) — Completed June 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed
Verbal Communication — Proficient
August 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Data Entry: Accuracy — Highly Proficient
November 2020
Entering data quickly and accurately
Full results: Highly Proficient
Data Entry: Attention to Detail — Highly Proficient November 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional Skills:
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook
• Research/Internet
• Typing (40 wpm)
• Data Entry
• Filing
• Order Processing
• Answering Telephone
• Customer Service
Employment Skills:
• Ability to enter data into computerized files
• Ability to complete projects in a timely manner
• Experience in handling confidential information
• Good organizational skill
• Ability to follow instructions
• Ability to work well in a team setting and with customers
Contact this candidate