Service Representative Office
Resume:
ALYSA DANICA A. VALDEZ
Address: Blk.** Lot * Jeremiah St. Phase 3 Sampaguita West, Lipa City
Mobile: 097*-***-****
Email: *****.********@*****.***
JOB OBJECTIVES
I am seeking a position that will allow me to use my Bachelor of Science in Tourism Management, my practical experience, strong interpersonal skills as well as my eagerness to contribute to a quality company. Moreover, I would like to work in a professional and active environment where I can apply what I was taught at College to progress and develop within my job.
WORKING SKILLS
•Strong English communication skills
•Ability to work well under pressure with high customer traffic.
•Taking initiative and working well independently.
•Flexible and works well with a team
•Ability to multitask--juggling jobs such as taking orders, making drinks, ringing up customers and answering product questions
WORKING EXPIRIENCE
Work Experience - OJT
4th Year Practicum, 2018
Hotel la Corona Lipa
Km 84 Pres. J.P. Laurel Highway Pilahan, Sabang, Lipa, 4217 Batangas
Phone: (043-***-****
3RD Year Practicum, 2017
Philippine Airlines Head Office
PNB Financial Center, Diosdado Macapagal Blvd, Pasay, 1300 Metro Manila
Phone: (02) 855 8555
Work Experience
Cafedelipa
(April 2016 – Nov 2016)
•Barista
Alorica
(November 2018 – Decmeber 2019)
•Customer Service Representative (CSR)
SEMINARS ATTENDED
TESDA (NC II Food & Beverages Passer)
University of Batangas, Main Campus September 2014
Tourism Seminar
University of Batangas, Lipa City October 2015
COHREP 2015
Lyceum of the Philippines, Calamba February 2015
UBLC-CTHM Skills Competition (Around Latin America in One Day)
University of Batangas, Lipa City Campus February 2016
Ilocos Tour and Seminar
Pagudpod, Ilocos Norte October 2016
2nd JTIHP Convention (Bridging the Gap between the Academe and the Industry)
University of Batangas, Lipa Campus March 2017
Extra-Curricular Activities
Marketing and Event Organizer (Developing Competence In Communicating and Costumer Service in Tourism and Hospitality Industry), 2017
Events Management
University of Batangas Lipa Campus
Balete Road, Lipa, Batangas
PERSONAL INFORMATION
Full name: Valdez, Alysa Danica A.
Gender: Female
Nationality: Filipino
Height: 5’4
Weight: 60 kg
Date of Birth: September 06, 1996
Language known: First Language: Filipino
Second Language: English
Marital Status: Single
Health: Physically Fit
Personal Features: Eagerness to learn, hard-working, creativeness, willing to work overtime
and far from home even for a long time if necessary.
EDUCATIONAL ATTAINMENT
Bachelor Education
School: University of Batangas
Degree: Bachelor of Science in Tourism Management Major in Airline Operaion
Address: Marauoy-Balete Road Balintawak, Lipa City
School Year: 2014-2018
Secondary Education
School: Sto. Nino Montessori of Academic Excellence,
International Electronics Technical Institute ( IETI )
Address: JC BUILDING Brgy. Magsaysay San Pedro Laguna,
R. Magsaysay Ave, City of San Pedro Laguna
School Year: 2007-2011
Elementary School
School: International Electronics Technical Institute ( IETI )
Address: R. Magsaysay Ave, City of San Pedro Laguna
School year: 2001-2007
CHARACTER REFERENCE
ALLEN FLORES BELTRAN
TEAM LEADER
****.********@*****.***
TSG MICHAEL N. VIOLANTE 830006 PAF.
ASSIGNMENT: AFRC
SSg WINDLE VALDEZ PANAJON PAF/OFFICE:
WESTERN COMMAND, PUERTO PRINCESA PALAWAN
I hereby certify that all information stated above is true and correct to best of my knowledge and belief.
Valdez, Alysa Danica A.
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