Teller Supervisor
Resume:
Ashley Zamora
Odessa, TX *****
****************@*****.***
I am a very hard-working and driven individual, who works to the best of my ability. I have experience running an office, answering daily telephone calls, and assisting walk-in customers. I am very customer service-oriented and a team player.
Authorized to work in the US for any employer
Work Experience
Teller Supervisor
Prosperity Bank - Odessa, TX
June 2018 to Present
As a Teller Supervisor/Head Teller my job was to lead the other Tellers on their job duties and performance and also help them with any issues or concerns that they may have. Below are a list of my duties as a Teller Supervisor -
• Perform Teller transactions
• Check Teller Variance Report - review spreadsheet for any Teller outages to clear.
• CTR Reports
• Night Drop check twice daily
• Monthly audits on Tellers, ATM, and Vault
• ATM replenishment weekly
• FED sell/buy weekly
• Following compliance
• Implementing dual control with everything we do
• Check logs to very initials, time, etc.
• Respond to emails requiring attention.
• Monthly audits of Cashier checks, Money orders, ATM instant issue, and debit card/check pick up log. As a Head Teller my job is to also perform Customer Service ALL day/Every day. Making sure customers are happy with their experience as they enter our bank and receive the best customer service possible. Cashier/Sales Associate
7-Eleven - Odessa, TX
December 2016 to May 2017
• Performed cashier duties
• Provided a friendly shopping experience
• Cleaned counters, restrooms, aisles and mopped floors
• Checked in vendors
• Stocked beverages and aisles
• Promoted sales
Inside Sales/Office Manager
George S Thomson Co - Odessa, TX
October 2015 to November 2016
Assist customers over the phone and in person, regarding products, inventory, orders and pricing. Work with vendors for product pricing and special orders. Greeted customers upon entrance and handled all cash and credit transactions. Enter orders for customers.
Prepare invoices.
Keep a weekly credit card transaction log.
Work with a scanner/copier/ fax machine/ filed paperwork. Cleaned office regularly, stocked inventory.
Organized office space as well as warehouse.
Handled shipping and receiving of material from UPS as well as freight companies. Packaged products to ship.
Inside Sales
Snelling Staffing Services - Odessa, TX
June 2015 to October 2015
Assist customers over the phone and in person, regarding products, inventory, orders and pricing. Work with vendors for product pricing and special orders. Greeted customers upon entrance and handled all cash and credit transactions. Enter orders for customers.
Prepare invoices.
Keep a weekly credit card transaction log.
Work with a scanner/copier/ fax machine/ filed paperwork. Cleaned office regularly, stocked inventory.
Organized office space as well as warehouse.
Handled shipping and receiving of material from UPS as well as freight companies. Packaged products to ship.
Education
GED
Odessa College - Odessa, TX
Certifications/Licenses
Driver's License
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