Oracle Support

Suraj R Daga

+1-408-***-**** ****.******@*****.*** in.linkedin.com/pub/suraj-daga/19/a80/364/

Summary

13+ years of Oracle Apps and Oracle DBA.

Certified with Oracle Autonomous Database Cloud 2019, Oracle Cloud Infrastructure Foundations 2020, Oracle Cloud Infrastructure 2019, Oracle Cloud Infrastructure Foundation 2020, Oracle Certified Associate (10g), Oracle Cloud Infrastructure 2020

Skills

Oracle 9i, 10g,11g,12c, 19c RAC /Non RAC, PostGresSQL, MongoDB, Oracle Applications 11i, R12.1.3, R12.2, 10g Application Server/ Data Guard/RMAN/10g Discoverer, APEX, Oracle SOA, WebLogic, Synchro, Oracle Golden Gate, SQL*NET, Export & Import, RMAN, Putty, Toad, OEM and Various Backup Tools. Various Cisco Designed tools like DEMA, DB Pharmacy, Linux 32 bit/64 bit, Sun Solaris and Windows 98/NT/2000/XP, SQL and Shell Scripting, Basic Python, 10g OCA, 11g RAC R2 training, Python Training, MongoDB

Experience

Cisco Systems (2016 – Present) Oracle Apps Database Administrator

L3 support for production systems, led stability and high availability of databases assigned, change management, incident management, problem management, and continual service improvements. Root cause analysis to identify a STF (Short Term Fix) and LTF (Long Term Fix) led to 20% cost-save.

Day 2 operations work (critical troubleshooting and performance tuning, upgrades) led to cost-save of 25% (19c Database upgrade, CDB and PDB, Oracle SOA Upgrade from 12.1.3 to 12.2.1.4, Fusion Middleware Upgrade from 12.2.1.2 to 12.2.1.4

Led ERP activities and implementation of Oracle Apps 12.1.3/12.2.9 and ERP Upgrade from 12.1.3 to 12.2.6. Designing new databases, ERP, Middleware envs, setting up standards, installations, changing the configurations, analyzing, cloning and applying critical patches based on project needs.

Configuration of Dataguard with Fast start Failover and RAC Implementation activities and Switchover/failover and enabling golden gate.

Office Depot (Sep 2013 – Jan 2016) Oracle DBA, Project Manager

Install and configure 11g/12c RAC Implementations

Administering 12c Grid control for monitoring all Databases

PSU Patching cycle using opatch for each quarter release on Oracle Databases

Adhoc support includes DB locks, Troubleshooting issues at DB level, High CPU Usage

Interaction with Oracle Support Services to resolve mission critical issues

Co-ordinating with Offshore to support client with all needs and resolving issues across Oracle Database and various Applications including Oracle EBS, Hyperion, SOA, OTM, ADF Apps

Hollander Home Fashions (Jan 2013 – Aug 2016) Implementation and Production Support

Day 2 operations (Oracle Application to 12.1.3 and Database to 11.2.0.3, configure Discoverer with Oracle Application, patching Oracle Applications, Cloning, Disk management using Adhoc support including DB locks, troubleshooting issues at DB level, high CPU usage)

Led monitoring efforts for DB integrity resulted in time save of 20 hours. to ensure the integrity of the database

Warner Chilcott (Oct 2012 – Aug 2013) DBA, Implementation and Production Support

Performed monitoring to ensure the integrity of the database

Installed Grid control and grid agents to monitor all the DB, RAC databases

Interaction with Oracle Support Services to resolve mission critical issues.

Configuring 12c Grid, also adding exadata databases in 12c Grid control

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