Krishna Patel
Customer Analytics Analyst
**************@*****.*** • 847-***-****
www.linkedin.com/in/krishnapatel1293/• Open to Relocate
SUMMARY
Highly motivated IT Professional with several years of experience developing innovative products according to business requirements. Excel at devising business strategies and, project/product plans. Expertise in defining product requirements, product vision, roadmaps, and long-term strategies which satisfy company/client requirements. Articulate communicator, maintaining ongoing collaboration with engineering and technical support teams to present and discuss ideas to enhance product features, functionality, and reliability. Collaborated with the QA team members for automated testing. Adept at PDLC/SDLC (Software Development Lifecycle) and scrum/agile methodology, product roadmap development, SAP, documentation, user stories, use cases, prototype, managing projects, PMS, sprint planning, product management, UI/UX design, APIs, KPI, product development, and marketing.
SKILLS
Product Management Skill – Mobile/Web App, APIs, User Experience, A/B testing, User Testing, Product-Market Fit, Wireframes
Brand and Product Positioning Skill – Product Strategy; Product Launch; Product Implementation; Project Management; SaaS; Marketing; User Engagement; Product Vision; Product Marketing; Digital Marketing; User Feedback; Portfolio Management
Analytical Skills – Defining Objectives and Requirements; Budgeting; User Acceptance; Reporting; Data Science
Cross-Industry Skill – Data Profiling, Analytical Skills, SQL Knowledge, Documentation Skills, Data Mapping Knowledge, Data Warehouse Knowledge, Detail Oriented, Problem Solver, Ability to Multitask
Tools – Java, HTML/CSS, MS Office Skills/Word/PowerPoint, AWS, JIRA, Confluence, GitHub, SQL, Agile/Scrum, Javascript
WORK EXPERIENCE
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Capital One / Wipro (Finance/Fintech), Chicago, IL • Software Engineer 05/2019 – 12/2020
Managed and developed various infrastructure projects implementation to achieve anticipated business goals. Identified clients’ and internal/external stakeholders’ requirements, product specifications, and business needs along with formulating comprehensive design plans for developing target products to ensure on-time delivery for key development and production samples.
Reduced over 70% product development time via executing vulnerability remediation that fixed obscure problems.
Proven track record to efficiently produce strategic product plans to achieve business goals by prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of software applications.
Determined the effectiveness of in-house troubleshooting methods, uncovered discrepancies, created innovative solutions, and prepared documents demonstrating techniques for inclusion in knowledge base for support team use.
EDUCATION
DePaul University, Chicago, IL, June 2021
Master of Science: Software Engineering in Leadership and Entrepreneurship
Relevant Coursework: Product Management, Project Management, and Software Development
DeVry University, Chicago, IL, December 2018
Bachelor of Science: Computer Information Systems (Computer Science)