Software Developer Assistant

Hiroshi Shu

Software Developer

********@*****.*** • 585-***-****

Rochester, NY

linkedin.com/in/hiroshi-shu-127580155/

Summary

Accomplished developer with demonstrated success delivering elegant software solutions and driving organizational efficiency. Solutions-oriented professional with experience collaborating within high performing teams, extensive knowledge of development processes, and proven talent building innovative systems. Skilled at developing and deploying timely software applications that meet business needs and surpass customer expectations.

Areas of Expertise

Full Cycle Software Development

Project Planning

Application Development

Troubleshooting & Issue Resolution

Stakeholder Communication

SDLC & Agile Methodology

Testing & Debugging

Medical Software Industry

Customer Relationship Building

Technical Skills

Programming:

Java, JavaScript, C#, HTML, PHP, ASP.NET, .Net

Tools:

Dialogflow, Chrome API, Google Assistant

Education

Bachelor of Science in Computer Science, 2019

University of Wisconsin, Madison

Madison, WI

Coursework: Computer Networking, Operating Systems, Data Structures and Algorithms

Professional Experience

Epic Systems Corporation, Verona, WI 8/2019 – 6/2020

Software Developer

Collaborated within high-performing team, developing and implementing enhancements for organization’s medical software systems. Communicated with business users to understand issues, analyze project requirements, and design solutions. Wrote clean code, participated in peer code reviews, executed effective testing and debugging, and produced software solutions that met business and client needs.

Integrated latest browser-based functionality and formatted to Claim Info System, enhancing client interaction by leveraging ASP.NET to maintain desktop application functionality while improving web-based interface.

Developed and implemented Claim Info Navigator Portal, displaying and prefilling relevant fields with specific data requested from database, incorporating interaction with several databases, and allowing system launch from various applications.

Collaborated with clients, understanding and analyzing customer requests and translating into actionable development items for system improvements.

Played key role as member of Fix Squad, expediting normal and specialized production updates and achieving high reliability standards for minimal bugs.

Identified and recommended various fixes and system enhancements, including latency and formatting improvements (Programming Quality Insurance).

Delivered rapid responses and issue resolutions as requested from Quality Assurance team, consistently meeting organizational standards and best-practices.

University of Wisconsin, Madison, WI (2017 – 2019)

Center for Health Enhancement System Studies 6/2018 – 6/2019

Software Developer Intern

Designed and deployed engaging software solutions meeting client scope and exceeding expectations. Liaised with stakeholders to understand project requirements, translate into actionable development scopes, and develop engaging applications. Oversaw project planning, establishing workflows and producing results that meet project scopes and timelines.

Leveraged Javascript and PHP to design new web pages and implement improvements to existing pages.

Designed effective Chrome Extension utilizing Dialogflow and Chrome API, with solution later implemented as real product to improve elderly user internet experience.

Human-Computer Interaction Lab 5/2017 – 8/2018

Research Assistant

Completed research for Effectiveness of an Internet-Based Voice Assistant Using Linguistic Mimicry of the User project. Collected and analyzed data, conducted extensive research, developed relevant technology, and partnered within team to co-author paper.

Built required technology utilizing Dialogflow and Google Assistant to implement engaging user interface.

Drove full project implementation from idea development, through research and experiments, to research paper completion.

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