Ms. Carly Yates Licensed Maryland Public
************@*****.***
To Whom It May Concern, I am an energetic, outgoing people person who is striving to make personal and professional advancement. While my resume is primarily in the restaurant/bar service industry, I wish to impress that it has served me well as it has exposed me to nearly all types of personalities and how to control situations as they develop. I have challenged myself to branch into other industries and in doing so studied for and past my Property and Casualty license exam. I’m currently licensed at both the State and Federal levels. I’m eager and ready to continue in this endeavor and searching for the right company to grow with.
Currently employment
Superstar Inn,Receptionist/ Bartender (Baltimore, MD), 03-02-2015-to present Duties Included;
On a daily basis handled triple digit in house customers as well as carry patrons. Handled customer complaints and took the appropriate actions in resolving such complaints. Balanced end off shift receipts.
Operated and Calculated daily Keno Machine.
Limited liability related to customers excessive drinking by persuading them that they had reached the legal limit. TAM certified.
Responsibilities also include restocking beer, wine, hard liquor, mixers and soft drinks at beginning and end of shift.
● Sub-Contracted by Maryland Insurance Adjusters, Baltimore, MD Sales on Commission, Public Adjuster License 2155532
● First Responder to the fire location
● Informed and assisted potential customers with immediate opportunities and rights to be represented by a Public Adjuster.
● Assisted homeowners with their claim after loss as their advocate to assess their Insurance Claim
● Supported customers with certified knowledge.
● Constantly honing my Customer service skills by gathering information from friends and family at the U
● Temporally relocated to Georgia (Aug/Sept 2014) in an attempt to open a new branch however management suspended the venture for business reasons.
● PSI: Property and Casualty state and Federal Exams (successfully passed both state and federal exams)
● I have multiple positions ranging from Comcast to Body Central (ladies clothing chain) to Red Lobster to Duclaw’s etc… that I have not but can include for your consideration upon request but did not want wish to distract from my true goal, that being moving into the Public Adjuster realm. Education:
TAM certified
Anne Arundel CC (Extracurricular Mathematics Studies) 2009 Professional Bartending School of Arlington VA 2009 Bowie High School (General Education) 2005.
References;
Steve Skaggs National Security Agency 240-***-**** ********@*****.*** Dave Harrington National Security Agency 410-***-**** ********@*****.*** Bill John Corporate Sales Consultant 240-***-****
Jerry auto sales 301-***-****