Customer Service Agent
Resume:
ERICK MARK L SUÑGA
Blk* Lot* Phase*Pascam I, Grand Riverside Subdivision,
General Trias City, Cavite
adklxw@r.postjobfree.com
General Objectives:
An efficient and hardworking applicant with good communication and customer service skills. Looking forward to use my knowledge and skills to your company. To be an integral part of the growth of the company as one of the top performing and reliable employee.
Skills and Qualifications:
Effective oral and written communication skills
Literate in computer applications (MS Word, Excel, Powerpoint)
Excellent customer service skills
Happy to work individually and as part of the team
Can deal with any given or unnecessary situations
Ready to explore and learn new things
Can manage multiple set of given works
Educational Background:
Primary Claremont School
General Trias, Cavite
(2002-2008)
Secondary Claremont School
General Trias, Cavite
(2008-2012)
Tertiary BS Foreign Service Major in Diplomacy
Lyceum of the Philippines University-Cavite
General Trias, Cavite
(2012-2016)
Extra-Curricular Activities and Membership:
Member Foreign Service Club (2013-2016)
Trainings And Seminars Attended:
Feb 14 2015- Image and Skills Enhancement Training
Lyceum of the Philippines University-Cavite
Feb 18 2015- YOUNIQUE Understanding others by understanding you
Lyceum of the Philippines University-Cavite
May 8-12 2017- Int’l Passenger Handling Services
Miascor Airport Services Corporation
Pasay City
May 15-17 2017- Dangerous Goods & Airside Safety Training
Miascor Airport Services Corporation
Pasay City
May 20- June 10 2017-Airport Hands-on Training
Miascor Airport Services Corporation
NAIA Terminal 1, Pasay City
May 7-11 2018 Basic Passenger Service Course
Jun14 2018 Airport Services Connect (System Training)
Work Experience:
Intership:
Intern Malaysia Airlines (300 Hrs.)
NAIA Terminal 1, Pasay City
Passenger Service Agent Venture Management Systems International/ Saudi Ground Services
Jeddah, Saudi Arabia
(August-October 2017)
Customer Service Agent Asiapro Multi-purpose Cooperative
Dnata Inc. (Emirates Airline Manila)
NAIA Terminal 3, Pasay City
(May 2018- Present)
Personal Details
Sex : Male
Date of Birth : 31 May 1995
Age : 25 years old
Marital Status : Single
Language known : English, Filipino
Height : 5’11
References:
John Rey Villanueva
Senior Customer Service Agent (Emirates Airline)
Rona Gregorio
Customer Services Supervisor (Emirates Airline)
I hereby certify that all the information above is all true and correct.
Applicant’s Signature
Contact this candidate