Pharmacy Technician Service

Khansa Youssuf 214-***-****

Logistics & Supply Chain Management *************@*****.***

Education:

The University of North Texas (UNT) December 2019

Bachelors- Logistics & Supply Chain Management

The University of Texas at Arlington (UTA) Present Masters- Logistics Management

Work Experience:

DM Shivtex Inc. March 2019 - Present

Ocean Export Coordinator

• Prepare export documents for shipments to comply with customs regulation.

• Manage and monitor all international booking to ensure containers arrive at final destination without delays.

• Maintain communication with customers, carriers, government agents, and vendors.

• Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Aleaf Insurance Agency: August 2018 - Present

Service Account Manager

• Service large clients to ensure a faster turnaround time with no errors.

• Handled invoices and cultivate excellent relationships with clients.

• Performed everyday operational work to increase efficiency and maintain consistency in the system.

• Designed and developed new reporting and alert systems to reduce the volume of technical errors.

• Resolve any conflicts that arise between the client and insurance company due to billing issue or claim. Rite Care Pharmacy: September 2016 - August 2018

Pharmacy Technician / Customer Service Representative

• Lead on ESI task force: Transition 1000-2000 patients to another location to maintain book of business.

• Calculate the accurate dosage and prepare label to fill medication prior to dispensing.

• Ability to handle 100 inbound calls and achieve customer satisfaction with a 2-minute frame.

• Apply manufacture vouchers as needed to ensure low price on prescriptions. Relevant Coursework/Project

Advance Capstone Logistics Project- 1st Place

Problem: Given outbound data with 8 converting warehouse location, 3 warehouse location, and 4 storage location create a short term and long-term proposal for the highest cost saving and more efficient business flow.

Solution: Analyzing the given data, it is recommended to close 4 converting location, 1 warehouse location, and 3 storage location. The approach was taken by determining the capacity of all location, pounds of products shipped to each distribution, and number of pallets shipping to customers each month.

• Create customs documentation for international

shipping

• Certified Microsoft Excel

• Communicate clearly and concisely

• Excel in priority determinations

• Innovate and create new and unique methods

procedures

• Demonstrate a strong ability to analyze problems

• Assess delegation capability effectively

• Attention to close detail

Skills

Oct aim 2020

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