Student
Resume:
Celeste Roe
Dayton, Ohio 45409
*************@*****.***
SKILLS
Excellent customer service skills with over five years of customer service experience, knowledgeable in the Adobe Suite and Microsoft Office, and Google Workspace. Presenting strong leadership, organizational and interpersonal abilities.
EXPERIENCE
Tender Mercy- Hostess
September 2020- Present
• Work in a high paced environment
• Appropriately organize and seat guests in a timely and friendly manner
• Take calls and make reservations as necessary
The Wild Banana- Team Member
July 2020 – December 2020
• Knowledge of the Square system to ring in guest orders
• Knowledge of the full menu and other substitutions available
• Communication between myself and the owner on a regular basis to discuss needs
• Communicate with customers and potential locations to host The Wild Banana
• Take and answer any questions the guest may have about The Wild Banana or the products we have to offer
Carillon Historical Park- Server and Shift Supervisor at Carillon Brewing Company and Culp’s Cafe
May 2019 – Present
• Greet the guest in a timely and friendly manner
• Explain the history of Carillon Historical Park and the different attractions if the guest has never visited before.
• Utilize communication between coworkers for timely service and an enjoyable experience for the guest
• Assists in the supervision and direction of employees to ensure a safe and secure environment is maintained as a shift supervisor
• Supervises shifts and directs employees to deliver guest hospitality as well as, executes on service standards and maintains cleanliness standards.
Troy High School - Color Guard Instructor
November 2017 – November 2019
● Work in a team to teach 15-30 young men and women grades 7-12 to do a routine that averages seven minutes.
● Responsible for the communication between students, teachers, staff and parents.
● Designate times and places to have practices and plan those practices accordingly.
EDUCATION
Sinclair Community College, Dayton – Visual Communications August 2019 - Current
Bellbrook High School, Bellbrook - High School Diploma August 2013- May 2017
REFERENCES
Chris Foster – Director of Bands
Cary High School
Carol Calzada – Restaurant Manager at Carillon Historical Park Carillon Historical Park
Sabrina Cox – General Manager of Tender Mercy
Tender Mercy
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