Chemical Engineering Service

Jonathan Resendez

***** ************ ** 713-***-****

Houston, TX, 77015 *******************@*****.***

OBJECTIVE & QUALIFICATIONS

I am seeking a CO-OP or internship for an undergraduate chemical engineering student. I am experienced working in a fast-paced environment demanding organizational, interpersonal communication, and technical skills. I am a fast learner and a self-starter who possesses a strong sense of commitment and ownership for quality of work. I am detail-oriented, resourceful, and able to multi-task effectively. I have experience applying critical thinking and creative problem-solving skills to achieve desirable solutions. I have been consistently recognized as a top performer in all previous professional, educational, and volunteer experiences.

EDUCATION

Texas A&M University, College Station, Texas May 2022 Bachelor of Science in Chemical Engineering

GPA: 2.56

WORK EXPERIENCE

Texas A&M Financial Aid, College Station, TX November 2018 — Present Peer Financial Aid Advisor

• Uses discretion and independent judgment to advise current and prospective students and parents in solving their education-related financial issues through scholarships, loans, grants, employment and financial advising.

• Maintains a vast amount of complicated and ever-changing information regarding Federal, State and Institutional regulations. Employs resources and develops appropriate solutions to ensure callers experience the best possible service and receive accurate financial aid and scholarship information in a timely manner.

• Regularly has difficult conversations with parents and students regarding financial aid information that requires excellent de-escalation and customer service skills.

• Utilizes teamwork and leadership skills to assist other members of the team with questions and various other tasks.

• Ability to work independently without supervision.

• Adapted to the pandemic and easily transitioned to working from home for the majority of 2020.

• Frequently asked to train new team members.

• Attends University events (such as Aggieland Saturday) and various resource tables or workshops and represents the financial aid department by answering questions for students and parents.

• Nominated for Student Employee of the Semester for multiple semesters. Sears Home Appliance Showroom, Houston, TX Summer 2018 Seasonal Sales Associate

• Retain knowledge about common household appliances.

• Informing potential clients about the products offered and their features.

• Meet monthly sales quotas.

• De-escalation skills with customers when there were issues with their appliance.

• Helping customers apply for the company credit card and advertise the features of the card.

• Weekly team meetings to discuss the products and continue to learn more about what we can offer customers.

Chick-Fil-A, Houston, TX July 2016-November 2017

Manager

• Provide quality service to guests at the establishment.

• Service with a smile and enthusiasm.

• Work in a fast-paced environment and working as fast and efficient as possible.

• Take orders and learn the menu.

• Open and close the restaurant when it was my shift.

• Run shifts and assign positions and tasks for team members.

• Daily inspections of the restaurant to ensure that health and safety standards were being met.

• Daily closure of the money drawers and counting the daily income.

• Team member evaluations.

• Daily food inspections.

• Keep the restaurant flowing and constantly keeping team members moving during slow periods. ACTIVITIES

Student Senate January 2019 – May 2020

Senator

• Co-authored Hispanic Heritage Resolution, Voter Registration Resolution,

• Sponsored Black History Month Resolution, Latinx Graduation Ceremony Resolution, Senator Sponsorship Reform Act.

• Organized disability workshop.

• Co-organized the transition from paper legislation to digital format.

• Diversity and Inclusion Committee.

Latinos Logradores May 2019 – May 2020

Co-Mentor

• Co-mentored four first-generation freshmen students.

• Set up monthly “Gran Casitas” with fellow mentors so that all members could connect with each other.

• Weekly meetings with my co-mentor to discuss future topics to talk with our mentees about.

• Met with mentees once a week to help guide them onto a successful path in college.

• Continue to keep in contact with those mentees and ensure they are well in the midst of the pandemic. Enrichment Opportunity, Thessaloniki, Greece June 2019 – July 2019 Student

• Watched live surgeries performed by surgeons in Greece.

• Interacted with patients despite a language barrier.

• Collaborate with fellow students to discuss and hypothesize what was happening during surgery.

• Met with different surgeons of varying specialties. Engineering Mentorship Council August 2018 – May 2019 Mentee

• Attended weekly meetings with upperclassmen to discuss the path to a successful engineering education.

• Connected with fellow freshmen to discuss various ideas on what it takes to achieve greatness. COMMUNITY SERVICE

TAFSA/FAFSA Workshop November 2019

Coordinator

• Reached out to students who needed help with the Texas Application for State Financial Aid (TASFA) and the Free Application for Federal Student Aid (FAFSA.)

• Worked alongside financial aid staff in assisting students.

• Organized where to meet and assisted students with filling out their aid applications before the deadline.

Peer-Notetaker January 2019 – May 2019

Notetaker

• Took organized notes during class and submitted notes at the end of each class to an online drive, for the use of other students needing assistance.

Host a High-Schooler March 2019

Host

• Hosted four high-school students in the dorm as a freshman, as part of a campus recruitment effort.

• Responsibilities included ensuring that students met with their coordinators on time, discuss the university with them, and provide a safe place for them to sleep. SKILLS

• MATLAB

• Python

• Fluent in Spanish (both speaking and writing)

• Ellucian BANNER/Compass

• Proficient in Microsoft Office

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