SUMMARY

A recent graduate seeking a full-time career that utilizes the knowledge and expertise attained from an educational background, work experience, and skills.

EDUCATION

Walden University Minneapolis, MN (Online)

M.B.A Accounting

In Progress (Expected Graduation: 2020)

Relevant Coursework: Accounting in Business, Finance in Business, Business Communication

West Virginia State University Institute, WV

B.A Political Science

Minor in Economics

Graduated December 2017

Relevant Coursework: Micro and Macro Economics, International Economics, Public Finance, Methodology, and Research,

Blackstone Career Institute Emma, PA (Online)

Certificate in Paralegal Studies

Graduated September 2009

Relevant Coursework: Contracts, Torts, Criminal Law, Real Estate Law, Business Law, Wills and Probates, Legal Writing, Civil Litigation

SKILLS AND SOFTWARE PROFICIENCIES

Microsoft Office Suite Fast Learner Creative Thinker Multitasker Strong Oral and Written Communication Skills Event Planning Team Player Leadership SPSS Quick Books Project Management Oracle System Fair Housing Act Knowledge

ACTIVITIES & HONORS

WVSU Dean’s List Angels Inspired, Inc., President & Co-Founder Political Science, and Pre-Law Association

Frasure-Singleton Intern, Spring 2016 Dean’s Advisory Board Member Human Rights Conference Committee Member

WORK & LEADERSHIP EXPERIENCE

October 2018-December 2018

Human Resource Lead Assistant United Talent Staffing Charleston,WV

Worked as a temporary assignment at MRC Global Inc.

Work on New Hire packages: MVR, I9s, EAN, Background Checks etc.

E-mail evaluation letters for 45 and 90 days evaluations

File employment files accord to last name and Employee’s numbers.

I used the Kofax system to scanned all Human Resource information into the system.

August 2016 – May 2018 Angels Inspired, Inc. Institute, WV

President and Co-founder

Co-founded and served as the President of a nonprofit organization within the state of West Virginia.

Assessed client specific needs to create and execute fundraising programs

Identified new sources, both individual and business, of support as donors and vendors

Gathered and analyzed cultural, educational, social and demographic data about the community to guide local programs

Conducted feasibility studies and recommended actions for proposed projects

Communicated with individuals of all ethnic and cultural backgrounds daily.

Worked alongside volunteers, executive members, and Vice President to execute effective programs

Coordinated and managed projects

May 2016 – August 2016 West Virginia State University Institute, WV

New Student Orientation Leader

Worked alongside many of the university’s departments to ensure a successful new student orientation.

Pointed student to relevant information about academic and personal support services available at the college

Recipient of multiple positive reviews acknowledging dedication to excellent customer service

Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner

Asked open-ended questions to assess customer needs

Directed calls to appropriate individuals and departments

April 2011 – August 2011 Express Employment Staffing Agency South Charleston, WV

Administrative Assistant

Worked on a temporary assignment at the West Virginia State Tax Department

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance

Answered telephone inquiries from clients, vendors and the public

Provided clerical support to company employees, including copying, faxing, and file management.

Organized all new hire, security and temporary paperwork

Assisted with event planning, including associated travel and logistical arrangements

Completed data entry

January 2011 – April 2011 Kelly Law Services Washington, DC

Paralegal

Worked on a temporary assignment in Belle, WV via the staffing agency

Investigated facts and laws to determine the causes of action and to prepare cases

Researched state statutes, decisions, legal articles, codes, and documents

Contacted key witnesses to testify in court hearings

Prepared legal briefs, motions, and pleadings

Communicated pertinent information to clients via phone, email, and mail

Drafted, signed, and certified key legal document for judicial review

Acted as the liaison between multiple attorneys involved in complex legal issues

June 2010 – November 2010 Express Employment Staffing Agency South Charleston, WV

Paralegal

Worked on a temporary assignment at the West Virginia Department of Highways

Investigated facts and laws to determine the causes of action and to prepare cases

Researched state statutes, decisions, legal articles, codes, and documents

Contacted key witnesses to testify in court hearings

Prepared legal briefs, motions, and pleadings

Communicated pertinent information to clients via phone, email, and mail

Drafted, signed, and certified key legal document for judicial review

Acted as the liaison between multiple attorneys involved in complex legal issues

April 2008 – June 2010 Express Employment Staffing Agency South Charleston, WV

Administrative Assistant

Worked on a temporary assignment and later went to full time for a law office in Charleston, WV – Dinsmore & Shohl

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance

Answered telephone inquiries from clients, vendors and the public

Provided clerical support to company employees, including copying, faxing, and file management.

Assisted with event planning, including associated travel and logistical arrangements

Coordinated office inventory by restocking supplies and placing purchasing orders

August 2007 – December 2007 United Talent Staffing Agency Charleston, WV

Medical Claims Officer

Worked on a temporary assignment at Wells Fargo in Charleston, WV

Reviewed and analyzed suspicious and potentially fraudulent insurance claims

Compared data from surveillance footage to data on medical reports

Evaluated all evidence with the goal of creating positive outcomes for client’s claims

Successfully eliminated claimant, premium, and provider fraud

Followed up on potentially fraudulent claims initiated by claims representatives

Directed and coordinated various investigations conducted by field investigation team

Collected premiums on all direct collection files

Answered questions posed by insured attorneys

Followed up with insured individuals regarding premium and deductibles payments

January 2006 – July 2006 United Talent Staffing Agency Charleston, WV

Medical Claims Officer

Worked on a temporary assignment at West Virginia Department of Disability Services

Received and routed business correspondences to the correct department or staff member

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance

Answered telephone inquiries from clients, vendors, and the public

Provided clerical support to company employees, including copying, faxing, and file management

Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events

Directed guests and routed deliveries and courier services

Opened and properly distributed incoming mail and helped to distribute employee mail and notices around the office

March 2005 – December 2005 Express Employment Staffing Agency South Charleston, WV

Proof Operator

Worked on a temporary assignment at BB&T in Charleston, WV

Organized and removed online banking files no longer in use

Executed customer transactions, including deposits, withdrawals, money orders, and checks

Rapidly and efficiently prepared customer and ATM cash and change orders

Organized, stocked, and maintained the teller window area

Coordinated daily cash reconciliation at a high-volume location

Sold cashier’s checks, traveler’s checks, and money orders

Executed wire transfers, stop payments, and account transfers

Processed exchange and foreign currency

Answered telephone inquiries on banking products including checking, savings, loans, and lines of credit

Maintained friendly and professional customer interaction

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