Technician Service

GREGORY A. ROBEY

Amherst, OH

440-***-**** • ***********@*****.***

REPAIR TECHNICIAN / SERVICE SPECIALIST

Electronic Test & Repair Technician with vast experience and expertise in trouble-shooting electronic devices and systems. Recognized for excellent mechanical / technical skills. Competencies:

Technical Support

Soldering

Troubleshooting Electro-Mechanical Devices

Read schematics

Service Manual Review

Repairs and Research

Inventory Maintenance

Training Customers

Power Tools

PC Board Diagnostics

Computer skills with databases, Word, Excel, Outlook, Oracle

Document Failed Equip.

Construct Fixture/Wiring Harnesses

TEST EQUIPMENT

Automated and Manual Test Sets • Analog and Digital Volt Meters • Computer Diagnostics

• Remote handheld programmer • Oscilloscopes • AC & DC Variable Power Supplies

CERTIFICATES AND AWARDS

Solder certification in “Thru-hole Assembly and Rework”.

Course certified in "Problem Solving Techniques"

Cell Leader

Team Leader

PROFESSIONAL EXPERIENCE

DAN-MAR/AUSTIN POWDER Corporation, Norwalk, OH (4/27/20 to Present)

Electronic Assembly and Test Technician

Assemble & test remote explosive blasting equipment, aerator and pump controls

Solder sub assembly wiring and connectors.

Test data logging and functional features of remote blaster and of remote detonators.

GASTRONICS INC., Bedford Heights, OH (10/2018 to 1/29/2020)

Electro-Mechanical Assembly and Test & Repair Technician

Document and create work instructions for assembling products as well as writing test instructions

Create and write F.A.T. (Factory Acceptance Test) to be given to customer

Train new employees

Test all electronic and mechanical parts/systems

Troubleshoot operational issues

Build/assemble all products; wiring, crimping, cutting, soldering, drilling, measuring, wrenching, and labeling

PROFESSIONAL EXPERIENCE CONTINUED

INVACARE CORPORATION, Elyria, OH (1997 – 2017)

Manufacturer of mobility products and sub-acute respiratory medical equipment for people with disabilities and those requiring home health care.

Returns Technician and Electronic Repair Technician (2015 to 2017)

Evaluated warranty returns per corporate instructions. Complete all required documentation and disposition in 1 to 2 days.

Quoted and repaired non-warranty electronic joysticks (drive controls) for electric wheelchairs.

Maintained inventory parts, testing station and work area.

Reviewed and provided detailed feedback with new product release service manuals.

Senior Respiratory Repair Technician (2014 to 2015)

Repaired and serviced respiratory concentrators that were returned non-conforming for concerned providers and consumers.

Reviewed service manual documentation for correct or obsolete information before the next revision on 3 concentrators and 4 new manuals for custom electric wheelchairs.

Inspected returns with most complex problem issues as directed by senior management.

Senior Technical Service Phone Specialist (1998 to 2014)

Provided technical support to 1000’s on all manufactured products via telephone/fax/direct PC link/internet to assist sales, dealers, and end-users utilizing web service research.

Provided training to 120 customer service agents annually with component identification, function, configuration of all electronic module configurations and technical support.

Trained groups of 30 external providers at remote locations around the country 4 times per year on basic to complex electronics of electric wheelchairs.

Assisted engineering and marketing on problems with products, documentation, and suggested fixes.

Programed and provided troubleshooting to component levels and repair all past and present electronic and mechanical products.

EDUCATION

Micro Processing, Lorain Community College, Elyria, OH

Associates in Electronic Engineering Technology, Electronic Servicing Institute, Lorain, OH

High School Diploma, Marion L. Steele, Amherst, OH

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