Customer Agent

Ashlee Jarrett

Cell: 207-***-****

*************@*****.***

Professional Summary

Customer service-oriented Travel Agent with 4 years of career experience in Travel and Tourism industries. Possesses expertise in strategic partnership identification and development, event planning, and travel coordination. Key skills include time management, organization, and written and verbal communication.

Core Qualifications

Domestic & international travel expertise

Budgeting & accounting

Negotiating

Logistical planning

Relationship management

Travel consulting & reservations

Transportation coordination

Event planning

Experience

Travel Agent

3/1/2020 – Current

Virginia Beach, VA

Maintain regular communication with customers prior to departure to provide updated travel information, including delayed departures and earlier flight availability.

Responsible for collecting and recording deposits and final payments.

Verify customer passports, visas, and state-issued IDs and ensure proper identification for passage to foreign countries.

Travel Agent

7/1/2019 – 3/1/2020

Any Destination Travel and Tourism

Miami, FL

Prepared detailed itineraries, including nearby sightseeing tours of historical places, shopping centers, and entertainment.

Investigated customer complaints with transportation accommodations and various travel-related providers.

Liaised with hotels and air, bus, and cruise lines to determine availability and book passage or stays.

International Vacation LLC.

8/1/2016 – 7/1/2019

Travel Agent

Ft. Lauderdale, FL

Met with customers to discuss foreign and domestic travel and tour packages.

Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours.

Provided travel brochures and destination literature with points of interest relevant to customer needs.

Education

Associate of Arts – Hospitality

2016

Contact this candidate