WORK EXPERIENCE
Direct Care Staff
Newstart Group homes - Fort Worth, TX
December 2018 to Present
Provide care for individuals with disabilities .
Non medical Transportation Driver
Caring Hands Transportation - Fort Worth, TX
August 2018 to Present
Assisting Clients to and from doctor appointments. Customer Service Representative
CenturyLink - Shreveport, LA
January 2011 to April 2014
Responsible for taking inbound and outbound phone calls for Comcast customers. Assisting with billing issues and troubleshooting.
EDUCATION
Associate in Business management
Southern University at Shreveport - Shreveport, LA January 2017 to May 2018
SHIRLEY
TAYLOR
Fort Worth, TX
***********@*****.***
Willing to relocate to: Dallas, TX - Arlington, TX - Irving, TX Authorized to work in the US for any employer
High school diploma in General Studies
Fair Park High - Shreveport, LA
August 2007 to May 2009
High school or equivalent in First Responder certificate Caddo career Technology Center - Shreveport, LA
2008 to 2009
SKILLS
• CNA
• Direct Care
• Home Health
• Microsoft office (5 years)
• Customer Service Skills (10+ years)
• Team Leader (3 years)
• Cna Certified
• Care Giver
• Assisted Living
• Driving Experience (3 years)
• Transportation (2 years)
• Delivery Driver Experience (5 years)
• Certified Nursing Assistant
• Caregiving
• Medication Administration
• Home Care
• Developmental Disabilities Experience
• Autism Experience
• Meal Preparation
• Courier (5 years)
• Vital Signs
• Laundry
• Nursing
• Senior Care
AWARDS
Employee of the month
January 2015
Excellent care service skills
CERTIFICATIONS AND LICENSES
CNA
August 2018 to August 2020
driver's license
CPR Certification
First Aid Certification
ASSESSMENTS
Nursing Aide Skills — Familiar
July 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Delivery Driver — Proficient
February 2020
Interpreting instructions, reading maps, and solving problems. Full results: Proficient
First Aid — Familiar
February 2020
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Familiar
Delivery Driver — Completed
February 2020
Interpreting instructions, reading maps, and solving problems. Full results: Completed
Customer Focus & Orientation — Proficient
August 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Reliability — Highly Proficient
February 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Logic & Critical Thinking — Proficient
July 2019
Using logic to solve problems.
Full results: Proficient
Personality: Hard-Working — Completed
August 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Completed
Reliability — Completed
January 2020
Tendency to be dependable and come to work.
Full results: Completed
Work Style: Reliability — Completed
January 2020
Tendency to be dependable and come to work.
Full results: Completed
Nursing Aide Skills — Completed
February 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Call Center Customer Service — Proficient
February 2020
Applying customer service skills in a call center setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.