Sales Representative Customer Service

Jacques de Carbonnières

**** *** **** ** **, Washington DC 202-***-**** ***************@*****.***; https://www.linkedin.com/in/jacques-de-carbonnieres-851ba8154/ Education

Indiana University Bloomington, IN Expected Summer 2021

Bachelors of Arts in Journalism Concentration; News Reporting GPA 3.58 Dean's List Fall2020 Related Coursework: Reporting, Writing, and Editing, Introduction to Sports Media, Interpersonal Communication, Media in the Global Context, Sports, Media and Society, Visual Communication Experience

Zantzinger Built Washington D.C. May 2020 - August - 2020 Construction laborer

● Performed demolition, organized building materials, and installed trim work with a close attention to detail for 5 projects

● Reviewed and prepared budget reports and punch lists for projects using MS Excel and responded to all customer service inquiries

Vector Marketing Washington D.C. January 2020 - February 2020 Cutco Knife Sales Representative

● Tasked with creating a list of 200 prospective clients, scheduled appointments to present Cutco products, then ultimately sell the products to the clients in their homes

● Sold over $2000 worth of Cutco products in a 2 week period

Indiana Daily Student Bloomington, IN September 2019 - Current General Assignments Journalist

● Created pitch ideas for articles on topics such as a Bloomington boxing event and local TedTalk

● Researched and contacted potential sources for quotes and opinions in connections to article topics

● Drafted and published three articles

Dougherty & Company June 2019 - August 2019 Minneapolis, MN Financial Services Intern

● Researched various historical backgrounds to create timelines for the growth of different industries used for investor research in relation to stocks. Industries included; automotive and streaming platforms

● Updated existing 200 page Mortgage Training Manual to ensure procedures were up to date and compliant with new regulations

Postmates and Uber Eats May 2018 - August 2018 Washington DC Delivery Driver

● Completed on-time food deliveries for Postmates and Uber Eats with an overall rating of 4.9

● Managed simultaneous deliveries, ensuring each client got what they ordered

University of St. Thomas Football September 2017 - Nov. 2017 St. Paul, MN Data Intern

● Tracked real-time game statistics for first and third down conversions for each quarter

● Compiled and analyzed data using Excel and distributed to head coach during and after each game used to study play patterns and future play calling techniques

Summer Help etc. Summer 2016-17 Washington DC

Founder

● Provided hourly services to neighborhood clients, including: dog walking, weeding, moving support, lawn maintenance, shoveling

● Delivered quality customer service through positive and professional interaction customer in person and on the phone

● Marketed services through online neighborhood listserve and flyers Skills and Activities

● Related skills: Sports Analytics and Statistics, Identifying Emerging Sports Trends, Written and Verbal Communication, Interpersonal, Microsoft Suite, Adobe Suite

● Related clubs: Sports Analytics and Business Club Page 2

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