Medical Assistant

Mayra Garcia

956-***-**** *************@******.*** Harlingen, TX

Qualified individual seeking employment where I can utilize my acquired skills and/or where I can be an asset to my employer.

CERTIFICATIONS

SKILLS

Certified Nursing Assistant, 2016

CPR CERTIFIED, 2020

Medical Assistant, 2020

Effective Communication

Patient Care

Basic Care

Interpersonal Skills

Charting

Patient Assessing

Customer Service

Time Management

Microsoft

Type 60 WPM

EDUCATION

High School Diploma Alliance, NE

Alliance Public Schools 2017

Pre-Requisites Scottsbluff, NE

Western Nebraska Community College 2017-2019

Medical Assistant Harlingen, TX

Southern Careers Institute 2019-2020

EXPERIENCE

Benefit Advocate Harlingen, TX

United Health Care November 2020 – Current

Respond to inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts

Help guide and educate members about their health benefits

Contact care providers on behalf of member to assist with appointment scheduling or connections with internal specialists for assistance

Patient Screener Harlingen, TX

Su Clinica September 2020 – November 2020

Verbal Assessment such as, Asking Covid-19 Questions and Basic Health Questions

Documenting Information

Taking vitals such as, Blood Pressure, Pulse, Respirations, and Temperature

Customer Service Representative/Trainer Harlingen, TX

Advanced Call Center Technologies August 2019 – September 2020

Answering inbound and outbound phone calls

Evaluating customer account information

Ask probing question to determine service needed

Document conversations with customers to track request, problems, and solutions

Certified Nursing Assistant Alliance, NE

Highland Park Care Center May 2016 - May 2019

Providing Basic Care to patients such as bathing, dressing, grooming etc.

Observing and examining patients for the physicians

Gathering medical information

Contact this candidate