Sales Representative Manager
Resume:
Lutho Rolo
Contract Manager
Port Elizabeth, Eastern Cape
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction Willing to relocate: Anywhere
Work Experience
Contract Manager
Red Alert Security & Cleaning Company - Queenstown, Eastern Cape June 2018 to March 2020
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Train or instruct employees in job duties or company policies or arrange for training to be provided.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Evaluate employees' job performance and conformance to regulations
• Recruit, interview, and select employees.
• Interpret and communicate work procedures and company policies to staff.
• Prepare and issue work schedules, deadlines, and duty assignments.
• Maintain records pertaining to inventory, personnel and machine maintenance.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Identify staff vacancies and recruit, interview and select applicants.
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment.
• Represent organization at personnel-related hearings and investigations.
• Provide current and prospective employees with information about policies, job duties, working conditions and wages.
Intern
Red Alert Security & Cleaning Company - East London, Eastern Cape March 2017 to April 2018
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Create, maintain, and enter information into databases.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as fax machines, copiers and phone systems.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Schedule and confirm appointments for clients, customers, or supervisors. Mpintshi
Kwanobuhle Love Life Youth centre - Uitenhage, Eastern Cape January 2014 to November 2015
• Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
• Identify cases of domestic abuse or other family problems and encourage students or parents to seek additional assistance from mental health professionals.
• Provide special services such as alcohol and drug prevention programs and classes that teach students to handle conflicts without resorting to violence.
• Address community groups, faculty, and staff members to explain available counseling services.
• Establish
• Supervise extracurricular activities such as clubs, student organizations, and academic contests Sales and Marketing Consultant
E-Square Enterprises - Port Elizabeth, Eastern Cape February 2014 to October 2014
• Confer with customers by telephone or in person to provide information about services.
• Keep records of customer interactions recording details of inquiries, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Sales Representative
Avon Cosmetics - Uitenhage, Eastern Cape
March 2011 to March 2012
• Deliver merchandise and collect payment.
• Write and record orders for merchandise or enter orders into computers.
• Explain products or services and prices and demonstrate use of products.
• Contact customers to persuade them to purchase merchandise or services.
• Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
• Answer questions about product features and benefits.
• Circulate among potential customers or travel by foot, automobile, or bicycle to deliver or sell merchandise or services.
• Order or purchase supplies.
• Set up and display sample merchandise at parties or stands. Sales Assistant
Rowlans Fashion - Uitenhage, Eastern Cape
March 2010 to June 2011
• Demonstrate or explain products to persuade customers to purchase products.
• Keep areas neat while working and return items to correct locations following demonstrations.
• Sell products being promoted and keep records of sales.
• Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
• Suggest specific product purchases to meet customers' needs.
• Prepare or alter presentation contents to target specific audiences.
• Work as part of a team of sales assistants to accommodate large crowds.
• Stock shelves with products.
• Dress mannequins for displays.
• Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Education
Dip in Public Relations
Ed-U Varsity - Port Elizabeth, Eastern Cape
February 2012 to June 2014
NQF4: Business Management
Ed-U Academy - Port Elizabeth, Eastern Cape
February 2009 to December 2009
Skills
Public Speaking (2 years), Customer Service (4 years), Sales And Marketing (2 years), computer Literacy (10+ years), Microsoft Excel, Outlook, Microsoft Word, Sales, Inventory, Data Entry, Excel, Microsoft Office, Marketing, Receptionist
Certifications/Licences
Drivers License Code 8
Assessments
Problem Solving — Proficient
February 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: https://share.indeedassessments.com/ share_to_profile/33dcdb250744b394fb8859ce03dd1c7feed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Refrences
Larna Anderson
Managing Director: E- square Enterprises
Emile Mouton
Regional Manager:Red Alert TSS
******@********.**.**
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