Manager Assistant

Wael Ahmed Abdelghaffar

Cairo, Egypt ■ +201*********■ ******@*****.***

1

Objective

• A highly versatile IT professional with a litany of professional certifications & trainings. and more than 15 years of brilliant track record of handling high end IT projects and networking systems, with competencies in conceptualizing and supporting critical IT frame works and applications, implementing projects, managing vendor and product selection. Seeking a challenging position to contribute excellent technical proficiency and management expertise towards smooth business operations in a reputed organization.

KEY SKILLS

• Team, People and Organizational Leadership & Management, IT Management, Technology Management

• Network and software Tools, Establish Policies, Guidelines & Project KPIs, Project Management

• Servers, Racks & Workstations Maintenance, IT Project Management, System Analysis, Application Development

• Technology & Infrastructure Management, Troubleshooting & Performance Tuning

• System Administration, Installation & Configuration, Teaching, Leadership, Performance Evaluations, Communication, Interpersonal, Networking, Analytical & Decision-Making Skills PROFESSIONAL EXPERIENCE

IT General Manager, Egyptian Holding Company for Silos., Cairo, Egypt October 2018 - Present Joined as a G M under test and crafted an upward growth curve to merit promotion to the position of I T General Manager, through exceptional performance

Highlights:

Managed the IT Strategic initiatives, provided leadership for delivery of high-quality technical solutions for organizational projects, new system development and system integration for all new and potential technology within holding company Management System.

Developing and customizing ERP (ERPNext)

Designing and developing our company Network infrastructure and security

Planning for our company outsourcing host for website, emails, application and file server

Linux server installer and managing for ERPNext ERP Key Responsibilities:

Providing leadership for technology functions and managing overall IT service functions and driving the company's Technology strategy through design-build and bid processes.

Leading strategic technological planning by prioritizing technology initiatives and coordinating the deployment of requisite technologies in alignment with business.

Estimating and planning projects from start to finish, overseeing project milestones, and ensuring project goals and objectives are accomplished within prescribed schedules and budgets.

Keeping IT strategy aligned with the changing business needs, and supervising field personnel, managing subcontractors, overseeing project to substantial completion and through the warranty period.

Adding value to businesses by effectively managing projects and costs to realize efficiencies/benefits/reduced costs internally and advising the management on selection of productivity enhancing technologies and their application for business process optimization.

Contributing actively to the evolution and execution of the organization’s strategic and business plans across all areas including key IT projects and programs by maintaining optimal service availability, system performance and project deliverables.

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Officer Engineer(brigadier-general), Egyptian Armed Forces 1994 - 2016 Highlight:

Extended system administration and support to include software/hardware maintenance, upgrades, troubleshooting under sever conditions’ deadlines in a fast-paced, 24X7 environment.

Supervise implementation of new sites preparations for small data centers Wael Ahmed Abdelghaffar

Cairo, Egypt ■ +201*********■ ******@*****.***

2

Network admin and data local center supervisor

Good in using Linux (CLI) ubuntu & centos

Oracle dbase admin and developer

Migrating databases from DOS system programs to Microsoft Access dbases

Well experienced Zero Client and Desktop visualization

Power House dbase developer (UNIX platform)

Key Responsibilities: (in many sites and units in Army)

IT Department Command in Military hospital

Assistant Manager in Military unit in Cairo

Director of a Microfilm department

Data Center Director

Software developer and maintenance

Command of mobile workshop for repairing special purpose computer

Provided support for password and access management, helped unlock user ID and reset passwords as well as adding/deleting/creating/modifying user account information (including email accounts).

Resolved technical problems reported by users, maintained and updated network access forms for users in addition to change or assign permissions for user accounts as requested.

Oversaw issues related to network data drops in offices and work areas as well as troubleshoot wireless broadband for executive laptops.

Recommended upgrades, patches, and new applications/ equipment, troubleshot network performance issues and created/ maintained a disaster recovery plan, extended technical support/ guidance to users, to ensure smooth operation of communication networks in order to provide maximum performance and availability for users.

Deployed and configured high availability solutions over high-end systems, troubleshooting any endpoint reported problems and conducting system performance tuning.

Kept abreast of latest technological advancements and utilized the potentials of the same to respond to distinctive and special needs of the site.

EDUCATION

Academic Education:

1- May 1992: Bachelor of engineering – electrical department- Automatic control and system engineering section – Ain Shams University-Faculty of Engineering

Graduation Project: Developing bi-lingual (Arabic / English) screen editor in DOS environment using traditional C and assembly

2-July 1993: Graduation from Military Academy with Lt. 1st rank 3-May 2001: High Diploma grade (Software Engineering) – Al-Azhar university – Faculty of engineering Courses:

Course Attended Location Date

Mini MBA ECC, Cairo Dec 2016

Share Point New Horizons – London -UK Sept. 2015

Oracle DB 11g Learning Tree International - USA August 01,2008 SQL Server 2005 DB Learning Tree International - USA July 25, 2008 CCNA Exploration ISI - Egypt May 31,2008

Microfilm infographics MicroFilm Egypt - Egypt May 5,2004 Oracle DB Fundamental II Oracle University - USA August 29, 2002 Oracle DB Fundamental I Oracle University - USA August 23, 2002 Unix OS ICL, Egypt Aug 1994

Wael Ahmed Abdelghaffar

Cairo, Egypt ■ +201*********■ ******@*****.***

3

PERSONAL INFORMATION

Date of Birth: 13/8/1969

Nationality: Egyptian

Visa Status: Residency Visa

Marital Status: Married

Languages: English and Arabic

MEMBERSHIPS

Member of Egyptian Syndicate of Engineers

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