Donna Raymond
**** ******* **** *******, *********, NV, 89052
Phone: 702-***-**** Email: ***************@*****.***
Professional Summary
Pharmacist licensed in Nevada with PharmD degree who excels at teamwork and making sound decisions under pressure. Detail-oriented and focused on accuracy and efficiency. Dedicated to providing the highest quality patient care possible.
Pharmacist License# 18430 NV
Skill Highlights
Immunization Certification
Retail pharmacy procedure knowledge
Exceptional patient care and interaction
Excellent telephone etiquette
MTM Management Certificate
Motivated self-starter
Committed to quality assurance
Strong decision-making ability
Professional Experience
Pharmacist in Charge
January 2017 - October 2017
Trinity Pharmacy -- Las Vegas, NV
Verify prescriptions for accuracy and counsel patients on new medications as required.
Supervise pharmacy technicians in activities including input, billing and upkeep of patient profiles.
Effectively resolved insurance rejections and other billing issues.
Oversee the technicians' drug preparation and activities to provide safe, efficient care for patients.
Supervised delivery drivers to ensure timely delivery of medications to private, hospice, and group home patients.
Work with visiting nursing and other professionals to provide medication for homebound patients.
Interact easily the people of diverse backgrounds, cultures, and professional/technical levels.
Monitor drug and supply inventories to ensure appropriate stock available to meet patient needs.
Conduct job interviews; hire new employees to meet pharmacy staffing needs.
Comply with regulations regarding controlled substance monitoring and storage and record keeping.
Manage and monitor A/R collections for dispensed prescriptions.
Ensure good customer service is provided to all patients, and complaints are handled in an appropriate and professional manner.
Pharmacist in Charge/Floater Pharmacist
February 2013 to April 2016
CVS Pharmacy Las Vegas, NV
Filled prescriptions counseled patients and supervised pharmacy technicians.
Properly filled and dispensed an average of 300-400 prescriptions per day.
Effectively resolved insurance rejections and other billing issues.
Managed drug and supply inventories
Regularly stocked shelves, rotated stock and checked for expired medications, monitored drug supply expiration dates and ensured proper supply levels.
Completed and updated patient profiles, including lists of patient medications, allergies and additional pertinent information.
Receptively answered customer questions and helped locate desired items in the pharmacy
Correctly completed pharmacy paperwork, including daily and weekly reports
Drafted and revised as needed, the schedule for the pharmacy staff to workflow needs.
Conducted job interviews, hired new employees to meet pharmacy staffing needs.
Staff Pharmacist
July 2010 to February 2013
CVS Pharmacy Wayland, NY
All activities related to preparation, dispensing, verification, quality assurance, and sales of prescriptions in a very accurate and timely manner
Provided friendly customer service at prescription drop-off and pick-up counters in support of technician staff.
Received and interpreted written and faxed prescriptions from prescribers.
Verified patient data and billing information.
Counseled patients on the proper use of their medication and related devices.
Assist in the scheduling of pharmacy staff.
Education
Doctor of Pharmacy: 2010
Albany College of Pharmacy and Health Sciences, Albany, NY
Clerkship experience including retail pharmacy rotations and clinical pharmacy rotations in the hospital setting
Pre-Pharmacy, 2007
Hudson Valley Community College, Troy, NY
Graduated with Academic Honors, Individual Studies
Associate of Science and Arts Degree
President of Phi Theta Kappa International Honor Society
Special Training Skills and Certifications
National Institute of Health, Office of Human Subjects Research 2008
Protection of Human Research Subjects Certificate
HIPPA Law Compliance Training 2017
Professional Affiliations
American Pharmaceutical Association Member
Phi Theta Kappa International Honor Society Member
The National Society of Leadership and Success Member