Green Card Holder (No Sponsorship required)
CAREER OBJECTIVE:
Experienced Scrum Master with a keen ability to understand and build complex systems. I focus relentlessly on coaching and facilitating the team to increase the effectiveness in collaborating and delivering collective intelligence and removing impediments from teams and delivering customer centric products and features.
CERTIFICATIONS:
Certified ScrumMaster®
Certified SAFe® 5 Agilist
CORE QUALIFICATIONS:
Experienced scrum master with a proven track record of devising and implementing strategic team-work solutions that foster communication and collaboration.
Accomplished at introducing and facilitating the adoption of scrum principles, removing impediments and fostering self-organization.
Results oriented, decisive leader with proven success in establishing and cultivating relationships to build team focus and flexibility.
Excellent communicator and innovative problem solver with strong strategic development and organizing capabilities.
Core Skills: Business Analysis, Team Facilitation, Scrum and waterfall methodologies.
Exceptional skills in gathering, analyzing, and translating business requirements into functional specs that were used to design and implement business solutions.
Proficient in facilitating Scrum ceremonies (Daily scrum, Sprint Planning, Sprint Review and Sprint retrospectives) and leading agile projects.
Delivered team and organization training materials and workshops, building knowledge and skills to facilitate the agile transformation.
Coached teams on Agile values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts.
Servant leader and liaison to upper management.
Helped team members, stakeholders and customers understand the agile values, principles and practices.
Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
Empowered teams to self-organize and grow cross-functionality.
Worked closely with product owner in backlog management and continuous delivery of features.
Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.
Modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
Protected development team from outside distractions, impediments or team conflicts, and maintained focus on product backlog and project timeline.
Empowered Development Team to remove impediments to deliver continuous value for shareholders.
Communicated with external Stakeholders to gather requirements on directing client interaction to increase communication and accuracy with processes, transactions, and file requests.
Facilitated meetings with both internal and external stakeholders to gather requirements for stories.
Created and implemented engaging activities that lead to increased activity, results, and improved employee morality.
Provided accurate and clear Acceptance Criteria to Dev Teams for DoD (Definition of Done) resulting in more stories being accepted after demos.
Led user story analysis session to create and elaborated user stories, technical stories, user journeys on JIRA.
TECHNICAL SKILLS:
Technologies
TIBCO BW 5.12, Mainframe, ASP.NET, Web Services, JavaScript, HTML, CSS3
Tools and IDE
Visual Studio .NET, Microsoft Team Foundation Server, Microsoft Office Visio, CA-ROSCOE, Tivoli OPC, CA-7 Scheduler, JCL
.NET Technologies
C#, VB.NET, ASP.NET, ADO.NET, Web forms, Entity Framework, Microsoft .NET Framework,
Database
MS-SQL Server 2008/2012, PL/SQL
Operating Systems
Windows Win7/Vista/XP/NT/Server 2008/2012
Others
MS Office, MS Project Management, Adobe Photoshop
WORK EXPERIENCE:
9 Years of diverse IT experience in all phases of SDLC and agile methodologies in various domains.
Scrum Master I Zavicore - Dec 2020 to till date.
Working as a scrum master, leading the delivery of all sprints and interaction with product owners.
Monitor and track progress, prepare status reports, resolve issues, coordinate tasks and activities toward completing the project goals.
Actively working with product owners to ensure understanding of user stories and keeping the backlog groomed.
Facilitated and participated in Sprint Planning, design, estimation, retrospective and sprint demos.
Conducting the daily stand up, encouraging open communication in the team.
Facilitated the team to estimate story points and measured velocity to plan future sprints.
Software Development Analyst (Acted as a Scrum Master) Concentra: Sept 2019 to Dec 2020
Worked as a Scrum Master to monitor and track the progress of the Scrum Team.
Conducted the daily stand-up calls and prepared the status reports.
Worked directly with Scrum Team members and the solution architect for project related items.
Use and understanding of JIRA issue tracker.
Profound knowledge in developing SOA processes in TIBCO (Business works, MFT)
Coordinating and working with Vendors for 3rd party application issues.
Extending Production Support activities using Oracle PL/SQL and providing support activities to Business users.
Responsible for investigating issues / reported bugs, identifying the cause and analyzing impact and providing best possible solution.
Meeting the SLAs for response time to events and incidents.
Documenting and providing the training based on the requirements. Clients: Escreen and Formfox
Individual Contributor Zavicore: Jan 2017 to Sep 2019
Developed applications using ASP.NET, C# and SQL server Database.
Designed and developed user interface for several modules in the application using HTML, CSS and JavaScript.
Used ADO.NET as the data provider for communicating with the SQL server Database.
Used C# for construction of business logic for developing various abstract classes, interfaces and classes.
Extensively involved in writing client-side code using Java Script.
Wrote several stored procedures, SQL statements, functions and triggers to access data from SQL Server.
Performed duties as assigned in debugging and fixing the issues by submitting ad-hoc scripts.
Involved in solving user report production issues. (Product: Morning Hopper)
Senior System Analyst AXA Technologies: Aug 2010 to Jan 2013
Worked on Software Development Lifecycle (SDLC) starting from Requirements, gathering, and performing objects-oriented analysis, design and implementation.
Developed applications using ASP.NET, C# and SQL server Database.
Designed and developed user interface for several modules in the application using HTML, CSS and JavaScript.
Used ADO.NET as the data provider for communicating with the SQL server Database.
Used C# for construction of business logic for developing various abstract classes, interfaces and classes.
Extensively involved in writing client-side code using Java Script.
Wrote several stored procedures, SQL statements, functions and triggers to access data from SQL Server.
Performed duties as assigned in debugging and fixing the issues by submitting ad-hoc scripts.
Involved in solving user report production issues.
Associate Engineer CSC: Nov 2009 to Aug 2010
Royal Mail Group uses a user-friendly web-based software application ICMS that enables the call center operations to follow the norms and handle the customers effectively capturing and providing the required data.
Responsibilities:
Involved in all phases of project (Design, Develop, Test and Deploy)
Designed version-controlled project requirement documentation.
Designed user interface screens and navigation for the functional flow.
Build reusable code and libraries for future use.
Wrote ASP.NET web services to return XML results.
Implemented UI design using HTML and CSS.
Developed web forms using ASP.NET server controls and validated client side using Java Script.
Carry out regression testing every time when changes are made to the code to fix defects.
Involved in the UNIT, smoke & integration testing.
E2E testing of the application.
Collaborate with team members.
Associate Programmer Convergys: July 200 to Oct 2008.
Worked on multiple clients on banking domain for Capital One, Wachovia, HSBC, American Express and Chase.
Was involved the analysis, design and development of a Private Card Industry to migrate the sensitive information through the data vault to the clients on Mainframes. Was involved in all phases of development life cycle.
Have worked on COBOL programming for the file load process.
Have written jobs in JCLs and worked on VSAM files.
Was also involved in scheduling the jobs on CA7 and OPC tools for the projects.
EDUCATION:
Bachelor of Technology Degree in Computer Science and Information Technology from J.N.T. University with an aggregate of 69%.