Administrator
Resume:
JOANÉ MONIQUE
COETZER
OBJECTIVE
Looking to change into a new
role. I am eager and motivated
to learn from the respected
organisation while enhancing
my skills and working as a team
player in a positive atmosphere
while at the same time
maintaining the organisational
objectives and achieving goals.
I’m a hardworking and
passionate job seeker eager to
contribute to the organisation’s
success through hard work,
attention to detail and excellent
organisational skills.
My notice is a calendar month
(negotiable). Expected salary
R17 500 – R18 000 CTC.
I am bilingual in Afrikaans and
English. Motivated to learn,
grow and excel in the respected
organisation. Through a clear
understanding of tasks
required, self-motivation,
punctuality and reliably. I have
experience in Microsoft Office,
Pnet, QlikView, SAP and ZOHO.
REFERENCES
Available upon request.
ADDRESS
Galloway,Irene, Centurion,0062
DRIVER'S LICENSE
Code B, Own vehicle
WORK HISTORY
JAN 2024 – JAN 2025
Support Administrator – Blue Nova Energy, Centurion
- First point of contact for support at the office
- Provide basic support via telephone, email and ticketing system.
- Maintaining employee records, include new hires, onboarding and updating employee information.
- Scheduling meetings and assisting employees with queries.
- Liaise with customers on service progress.
- Support finance administration and complying with Support finance processes.
- Requisitions for services and repairs internal and external
- Assist with coordinating training sessions (internal and external, as applicable)
- Functional use of all Zoho ERP modules related to Support administration.
- Stock issuing and management.
- Generate estimates for Support services and correspond with the relating customers.
- Assist with SLA administration management.
- Generate sales orders, package slips and RMAs.
- Assist with field service planning and scheduling and coordination with Field Service Technicians.
- Management of parts issued to technicians and customers, as well as parts returned.
- Support inventory management.
- Warranty validity checks and confirmation, as well as warranty claims by customers and warranty claims from suppliers.
Reason for leaving: Company instability.
MAR 2023 – OCT 2023
Recruitment Consultant – People Dimension, Centurion
- Preparation of cold call list
- Cold calling
- Getting job specs
- Placing adverts
PHONE
***************@*****.***
ID
https://www.linkedin.com/in/joa
né-coetzer-325b0118b
- Handling as response
- Searching for applicants
- Headhunting of applicants
- Typing CV's
- Sending CV’s to clients
- Updating placement partner
- Get feedback on CV's
- Organise interviews (referrals/send outs) between clients and applicants.
- Do interview with applicants
- Do reference checks on applicants
- Get feedback on interviews between clients and applicants (send outs)
- Taking and extending of offer
- Starting date
- 3-month guarantee follow up
Reason for leaving: Financial stability
FEB 2022 – MAR 2023
BI Support – The Local Choice Head Office, Delmas
- Created spreadsheets using Microsoft Excel for monthly reporting
- Identified issues, analyzed information and provided solutions to problems
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained courteous and effective working relationships Reason for leaving: Relocated to Gauteng
MAR 2021 – FEB 2022
Front Shop Assistant – Arrie Nel Pharmacy, Delmas
- Resolved problems, improved operations and provided exceptional service
- Increased customer satisfaction by resolving issues
- Monitored company inventory to keep stock levels and databases updated
- Offered friendly and efficient service to customers, along with understanding needs and providing excellent service
- Learned new skills and applied skills to daily tasks to improve efficiency and productivity
Reason for leaving: Better growth opportunity
EDUCATION
BA Hons: Human Resource Management – North-West University, Potchefstroom (2020 - 2020)
Bachelor’s Degree in Industrial Psychology and Labour Relations Management - North-West University, Potchefstroom (2017 - 2019) Matric Certificate – High School Middelburg, Middelburg (2012 - 2016) SKILLS
- Communication
- Adaptable
- Organised and attention to detail
- Computer literacy
- Delegation
- Database reporting
- ERP systems
- Customer service and engagement
- Multitasking
- Records management
CERTIFICATION
- Golden Key Honour Society
- Excel 101
- Excel 102
- Sage 50 Payroll for Beginners
- HR Analytics – Harnessing HR Data for organisational success
- SAP ERP Logistics overview
Contact this candidate