Sales Customer

COLISA BAIN

Houston,Tx ***** 832-***-**** **********@*****.***

PROFESSIONAL SUMMARY

I'm a passionate, hardworking and driven Graduate of Prairie View A&M University who majored in Criminal Justice and is ready for new challenges and seeking opportunities to share my knowledge and fresh ideas. I've always been interested in the field of law/law enforcement and social work that specifically focuses on youths and families in our society.

I am extremely passionate when it comes to protecting kids and families. because while growing up i was taught that the youth are our future and family is most important. I'm also a musician and the many perks of being a musician is having the skills of discipline, focus and being able to multitask. I learn quickly in fast paced environments and to think on my feet. I'm also a team player. I work well with people because of my great communication skills, open mind and friendly approach. I'm seeking a full-time opportunity preferably in an environment that focuses on our societal issues, youths and Families. SKILLS

● Hard Worker

● Positive attitude

● Interpersonal skills

● Musicianship

● Organizational skills

● Customer services

● Great Communication

● Multitasking

● Leadership skills

● Time management

● Critical thinking and problem solving

● Teamwork

● Initiative

● Discipline

WORK HISTORY

Customer Service Cashier, 08/2019 to Current

Follett – Prairie View, TX

● Maintained reports of transactions and greeted customers when entering and leaving the establishment.

● Educated customers on promotions to enhance sales.

● Resolved customer complaints and maintained a clean and tidy checkout area.

● Maintained customer satisfaction while handling product returns quickly and professionally.

● Restocked, arranged and organized merchandise in front lanes to drive product sales.

● Maintained current knowledge of store promotions and highlighted sales to customers.

● Counted cash in register drawer at the end of shift.

● Worked closely with the Manager to solve problems and handle customer concerns.

● Set up new sales displays during sales period

● Assisted customers by answering questions and fulfilling requests. Band Camp Counselor, 07/2019 to 08/2019

The Marching Storm Summer Program – Prairie View, TX

● Educated students on the Do's and Don'ts of the band and applying a variety of instructional techniques, including hands-on curriculum. My main job was to help students with classes they may be taking during the time of band camp. I was responsible for making sure that each student learned every piece of music that was given. along with teaching the correct form of marching. I Observe day-to-day operations and report back to the directors of bands.

Sales Person, 12/2015 to 12/2018

Body Beautiful – Nassau, Bahamas

● Used consultative sales approach to understand customer needs and recommend relevant offerings.

● Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

● Educated customers on promotions to enhance sales.

● Displayed merchandise by arranging in an appealing and orderly way to boost sales.

● Greeted customers, helped locate merchandise and suggested suitable options.

● Offering each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

● Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

EDUCATION

Bachelor of Science: Criminal Justice

Prairie View A & M University - Prairie View, TX

CERTIFICATIONS

● Intro to Computers Certificate/Microsoft word,Excel, PowerPoint and Access Certificate

● Intro to Constitution Law Certificate

● Honor Roll Certificate 2017-2018

● Honor Roll Certificate 2019-2020

● Honor Roll Certificate 2020-2021

● High School Diploma

● Most Improved Bandsman Certificate

● College Diploma 2016-2020

Organization

● Honors society

● Sigma Alpha Iota International Music Fraternity

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