Customer Safety
Resume:
JULIA SOTOLAR
***** **. ******’s Boulevard #**
Boca Raton, Florida 33433
*********@*****.***
Work Experience
Madison’s New York Grill & Bar Boca Raton, FL
Hostess July 2019 – January 2020
Handled monetary transactions in a quick and accurate manner
Accustomed to working in high pressure/fast-pace situations
Resolved customer complaints in a cheerful manner
Well multi-tasked to ensure smooth operations
Maintained cleanliness and well-stocked restaurant/dining area
Interpersonal communication/written and verbal communication
Excellent numerical skills
Attention to detail and special orders
Trained new employees
Performed opening/closing duties
Sheridan’s Frozen Custard Saint Louis, MO
Drive-Thru/In-House Server June 2017 - June 2018
Utilized POS systems to perform financial transactions
Ensured accuracy of all monetary transactions
Performed FOH and BOH duties
Greeted customers in a warm, welcoming manner
Placed and prepared orders according to customer’s request
Adhered to health and safety guidelines
Consistently maintained cleanliness and appearance of store
Worked well independently and as a team
Performed opening/closing duties
Promoted cheerful work environment for customers and co-workers
Babysitting/Nannying Saint Louis, MO
Private In-Home Sitter January 2014 – May 2019
Provided exceptional care to infants through adolescents including those with special needs
Adept at organizing children’s daily schedules, including meals, school and extra- curricular activities and at home duties
Proficient in communicating with children at different developmental stages
Performed light housekeeping duties according to client’s request
Ability to take charge and handle all situations in an appropriate manner
Well-experienced and attentive to the needs of children, especially those with special needs
Education
Ladue Hortin Watkins High Saint Louis, MO
August 2016 - May 2020
Palm Beach State College Boca Raton, FL
August 2020- Present
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