Employee Relations Life Insurance

Marvin W. Whitfield

**** ******* *** **** #****. Adelphi, MD 20783 301-***-**** *****************@*****.***

Dedicated Human Resource Professional with Managerial and Leadership Experience

Creative Human Resource professional with over a decade of industry experience, demonstrating innovative recruiting techniques & dynamitic conflict resolution methods. Motivated leader exhibiting high ethics, dedication, competence and confidence underscored by a personal commitment to outstanding professional performance.

EDUCATION

Master of Business Administration Degree awarded September 2008

Graduated with GPA 3.7 Human Resource Concentration

Strayer University, Takoma Park, Washington, DC

Bachelor of Science in Business Administration Degree awarded September 2005

Graduated with GPA 3.25 Business Management Concentration

Strayer University, Takoma Park, Washington, DC

Doctor of Philosophy in Psychology Specialization Dissertation Completion Pending

Completed Coursework with GPA 3.94 Industrial Organizational Psychology

Walden University, Minneapolis, MN

PROFESSIONAL AFFILIATIONS

Society of Human Resource Management 2008-Present

American Society for Training and Development 2009-Present

Society for Industrial Organizational Psychology 2009-Present

QUALIFICATIONS

Human Resource Management Skills

Experienced in the areas of full life cycle recruiting, benefits, compensation, communications, recruiting, and payroll.

Employment Law includes FMLA, ADA, EEO and Worker's Compensation.

Open Enrollment experience, New Hire Orientation, E-Verify, Webinar training, Federal and state audit compliance management.

PeopleSoft, ADP, Kronos, Taleo Administration, and Oracle Enterprise

Training & Organizational Management Skills

Training and organizational development liaison & advisor for employer's initiatives

Ability to fully align education to career paths to company strategy -- educate employees for future, more technical markets, increasing capabilities of the organization

Led and directed diverse projects, collaborating with internal clients in the areas of strategic planning, change management, performance management, workforce development, and team effectiveness

Ability to continually expand the delivery of training via online tools and using advanced technology

Facilitator of new hire orientation and on-boarding webinar utilization.

Strong analytical ability and logical thinking, ability to define problems, collect data, establish facts and draw valid conclusions.

Evokes creative and innovative thinking from team members while helping them to bring their ideas to fruition.

Determines new, creative ways to employ teams on projects and distribute responsibilities.

PROFESSIONAL EXPERIENCE

Central Care Incorporated, Fairfax, Virginia

Human Resources Generalist May 2020- Presently Employed

Responsibilities of this position span the employee life cycle, coordination of human resources activities including administration, employee relations, training, and administration. Ensure the integrity and accuracy of employee data in HRMS systems (New-Hire, Promotion, Transfers, Terminations, Re-hires.). This process requires periodic data entry, extraction, and audit of information in the HR database; support the implementation of new system functionality and applications. Processes required documentation to ensure accurate record-keeping and proper deductions.

PROFESSIONAL EXPERIENCE (Continued)

Maintain and develop appropriate policies and programs for effective management of the people resources of the corporation. Included in this area but not limited to the following: programs for employee relations; affirmative action; sexual harassment; employee complaints; external education, and career development

Responds to employee relation issues such as employee complaints, harassment allegations, and civil rights complaints

Enhance and/or develop, implement, and enforce human resources policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.

Manage the human resource information systems database and necessary reports for critical analyses of the HR function and the people resources of the corporation

Keany Produce & Gourmet, Landover, Maryland

HR Generalist/Payroll October 2019- March 2020

Supporting the Human Resources and Payroll departments through the completion of daily, weekly, and monthly tasks and objectives.

Maintains payroll information by collecting, calculating, and entering data.

Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.

Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments.

Resolves payroll discrepancies by collecting and analyzing information. Provides payroll information by answering questions and requests. Maintains payroll operations by following policies and procedures, reporting needed changes. Maintains employee confidence and protects payroll operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Paradyme Management, Greenbelt, Maryland July 2018- September 2019 (Employee)

HR Generalist II April 2018 – June 2018 (Temp Contract)

Handled recruiting, orientation and enrollment for students who participate in the company's tech internship program, which includes work experience with subject matter experts and corporate support. Responsible for providing professional development training, ensuring employees are trained accordingly and can do their job effectively, and promoting a positive work environment. Overseen other human resource generalist activities, including, but not limited to: employee inquires; new hire orientation/government badging scheduling coordination; compliance; recruiting and maintaining accurate training curriculum database/employee training records. Became company’s immigration liaison to for pre-hired and hired applicants and employees requiring immigration employment sponsorship including H1B transfer, and Perm processing.

Completed all employee requests for leave including STD/LTD, Bereavement, and FMLA

Successfully completed and submitted compliance data reports including AAP, HIPPA and EEO-1.

Maintained and facilitated the Learning Management System Navex for Annual Ethical and Code of Conduct Training. Point of Contact for all training vendors including Oracle Partner Network for training registrations and course confirmation.

Responsible for Post New Hire Tasks such as: E-Verify and I-9 Submittal and Record Management, Review and Approval and of Benefit Selections and Benefit Intranet Membership set-up. Oversaw Offboarding Tasks including: Exit Interview, Cobra Documentation Generation, and Government Security Control Termination.

Robert Half/Office Team (Temp Contract) Tegna, Mclean, VA January 2018 – March 2018

Payroll Specialist

Payroll Processor responsible for coordinating all in-house payroll for 500 employees. Working with a team of two other payroll specialists, assisted in converting from monthly payroll to biweekly, utilizing Kronos and UltiPro software.

Practiced and administered pay processing tasks as per Payroll Team rotation. Analyzed and reviewed payroll information as needed by payroll supervisor.

Configure gross pay amounts for supervisors. Ensure employees' hours worked are accurate in Kronos system; notified supervisor on missed punches, and incomplete timesheets. Created manual checks when needed for bonuses, commissions, or inaccurate timesheets.

Revised data files transmission effectually as per established standards.

The Art Institute of Washington, & Washington-Dulles, Arlington, VA September 2016 – December 2017

HR Generalist

The Art Institute of Virginia Beach, VA April 2017 – December 2017

Remote HR Generalist (Promotion)

Key Member of the Executive Leadership team responsible for processing payroll, which may include checking timesheets, completing teacher’s schedules or utilizing time keeping software (Kronos), conducting new hire orientation, and answering employee questions relating to various payroll, benefits and HR issues. Ensuring compliance with corporate policies as they relate to salary, compensation, staffing, training, and benefits. Achievements included being promoted to Remote HR Generalist for Virginia Beach campus within first year of employment.

Partnered with management and assist with coaching, counseling and the entire corrective action process. Responsible for the recruitment of candidates to fill vacancies, this includes posting job requisitions, processing incoming resumes and applications of various formats, resume response cards, prescreening as required, scheduling interviews and extending offers of employment, administering the talent management initiatives of corporate

headquarters and school to include the areas of on-boarding, orientation, training, performance review and succession/leadership planning.

Participated in the administration of salary, compensation, staffing, training and benefits program. This included monitoring existing and new hire employee salaries and compensation for compliance with corporate policies as well as entering new employee benefit elections, running monthly benefits, staffing, turnover and other reports, reconciling and submitting changes to benefits carriers.

Assisted with unique events and/or projects such as training programs, annual benefits enrollment, employee recognition, etc. as needed.

Edgewood Management Corporation, Germantown, MD February 2015 - April 2016

HR Generalist/Benefits Administrator

Human Resources Generalist dedicated to providing support to a 225 person, bi-costal organization. Responsibilities spanned all functional areas of HR with specific focus on benefits administration. Oversaw Open Enrollment, partnering with the organization’s health, dental, and short-term disability providers for benefit presentations.

Benefits Administration including but limited to submit changes to employee benefits (regarding qualifying reasons); providing advisement and distribute forms regarding FMLA, STD, and benefits; review and submit updates and changes to employees and spouses’ STD and Supplemental Life Insurance.

Job Postings, review and revise job descriptions/responsibilities. Submit ads (posting) via CareerBuilder & intranet.

Process 5+ criminal/credit background investigations via Hire Right Screening System. Distribute and process 5+ 401K loan, hardship, and withdrawal requests. Mail distribution checks to employee and scan documents into employees’ file. Address additional documentation or concerns regarding employees' distributions. Advise Human Resource Director regarding employee relations/concerns via email and or telephone (daily).

W & T Travel Services, LLC, Camp Springs, MD December 2012 - December 2014

HR Generalist

Directly accountable for the hands-on facilitation of the full life-cycle recruitment process for positions across the company ranging from project management support, to maintenance support, including but not limited to: candidate screening, interviewing, completion of the reference and background checking process, facilitating the job offer, and the successful on-boarding and day-1 readiness of new talent. Conduct new-employee orientation, workflow processes and participate in ongoing on-boarding practices utilizing Taleo Administration.

PROFESSIONAL EXPERIENCE (Continued)

Conduct creative recruitment efforts for all exempt and nonexempt personnel -create job descriptions, write and place advertisements for employment, hold career fairs, to attract and retain staff.

Process bi-weekly payroll utilizing Mangrove Pay Bridge and Time Access 1 systems. Participate in union contract negotiation meetings and revise CBA as required. Plan, organize, and control activities of the department.

Develop and/or rewrite job descriptions as necessary. Develop, recommend, and implement personnel policies and procedures. Prepare and maintain employee handbook on policies and procedures.

Lerner Vision Care, Bethesda, MD August 2011 - September 2012

HR Facilitator

Responsible for detailed oriented human resource tasks in independently owned Optometrist Company. Specific focus on insurance claim management including benefit administration and short-term disability claim implementation.

Facilitated Open Enrollment process, instructing employee on insurance options including medical, dental and life

Reviewed Explanation of Benefits; processed acceptance and denial claims while working with third party administration. Analyzed and reported the Family Medical Leave Act (FMLA) requests; to make determinations based on state and federal regulations; and to ensure that on-going claim management is within company service standards and industry best practices.

FedEx Office, Washington, DC April 2007-August 2011 HR Manager

Respected member of the management team responsible for various facets of human resources. Specific focus on compliance with Standard Operating Procedures Audit, timecard accuracy and personnel record management.

Identifies action plan; determines benefits due; and makes timely case decisions based on service expectations as established by the client. Successfully performed organizational payroll transition from ADP to Kronos by organizing employee data under direct supervision by auditors

Responsible in establishing, maintaining and monitoring effective performance management programs in the form of 30 performance appraisals for 20% of the entire workforce. Conducted and supervised employee relations for central print center employees and affiliated stores within the areas of performance, attendance, and dispute resolutions. Resulted in a minimum of less than 5% in overall employee turnover.

Accurately count and review time taken for FMLA. Answer questions regarding leaves. Review information provided to make decisions on leaves based on specified criteria. Track LOAs utilizing Excel and a customized time and attendance database. Manage a large volume of LOAs in a fast-paced environment. Work closely with HR managers and business partners regarding employee disability leaves in relation to FMLA.

Directed recruitment and placement for 40 employees within 7 metropolitan stores, which led to the hiring and employment of 10 employees over a period of 2 fiscal years. Conducted open enrollment, working with Health Comp Administrator (TPA) for employee inquiry, application, and development.

Contact this candidate