Customer Service Representative

MICHAEL NEO

** * ******* ****** ******* PASAY CITY

************@*****.***

+639*********

OBJECTIVE:

–Looking for a position as a customer service advocate in using exceptional ability to work in a BPO company.

EDUCATION: TERTIARY

Aquinas University/ University of Santo Thomas Legazpi

(S.Y. 2012 – 2016) Bachelor of Science in Hospitality Management Legazpi City, Albay JOB EXPOSURE:

AVENUE PLAZA – Student Internship (April 2014 – May 2014) Food and Beverage Department

Avenue Plaza, Magsaysay St., Naga City, Camsur Philippines ASTORIA HOTEL– Student Internship (December – February 2016) Housekeeping & Food and Beverage Services

Astoria Hotel Plaza, Ortigas Avenue, Pasig City Philippines TELETECH– Customer Service Representative (July 2016 — January 2018)) Five E-com Bldg. North Palm Coast, SM Mall of Asia Complex, Pasay City Philippines SALES MOMENTUM– (November 2018 — November 2019)

Appointment Setter/ Hotel Acquisition

16/33 Tallebudgera Creek Road, Burleigh Heads, QLD 4220 (Home Based) AMAZON PHILIPPINES– Seasonal Account (September 07 2020-December 07 2020) Customer Associate

Three E-Com Center, Bayshore Ave, SM Mall of Asia Complex, Pasay City Philippines SKILLS:

• Associated education background and extensive knowledge in Business Management.

• Perfect time management skills to ensure services to customers are not delayed

• Possess very strong interpersonal relationship and skills

• Excellent written and verbal communication skills

• Local and International Customer Service Expertise.

Contact this candidate