Operations and customer service
Resume:
P
DARRYL PERRY
*******@*****.***
Birmingham, AL 35215
EDUCATION
Bachelor of Science: Business Management
Miles College May 2012
Fairfield, AL
INTERESTS
Kappa Alpha Psi Fraternity Inc.
Lexia Love Outreach
Fellowship Christian Athlete
SUMMARY
I am a self-motivated individual with a background in management. I am focused on employee development, cost control, and maximizing profit. I am driven to surpass company goals while thriving in deadline-driven environments. I am a seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
SKILLS
Strategic Fleet management
Route coordination
Quality inspections
Conflict resolution
Inbound and outbound calling
Processing Shipment and Receiving
Training and evaluating employees
Retail and commercial sales
Problem-solving abilities
Customer relations
Adaptive team player
Business Development
Microsoft Office
Card & Cash payment processing
EXPERIENCE
Route Services
UniFirst Corp./ September 2020 to Current
Overseeing routeman’s quality and neatness of work.
Meeting with companies & corporations to evaluate contracts and terms
Inspecting the quality of uniforms, mats, linens & dispensers before loading into vehicles.
Developing high expectations with one-on-one meetings and training
Evaluating accounts to assess current issues and determine potential solutions.
Store Management
Hibbett Sports/ May 2019 to August 2020
Establishing action plan for selling, restocking, merchandising, ordering and scheduling.
Accessing daily income reports, balancing registers and prepare staffing schedules.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Use inventory logs and reports to track & counts daily to minimize loss.
Branch Management
Enterprise Holdings/ Oct 2012 to May 2019
Oversaw branches employee & customer service training.
Networked within the community businesses to identify areas of revenue opportunities.
Maximized the branches yearly profits with operation plans by implementing daily and weeks goals.
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