Manager Data
Resume:
Patricia Fryer
Conway SC *****
******************@*****.***
Objective: To find a position in which I can show my worth and potential using experience and education
Education
Conway High School 1985-1989
Horry Georgetown Technical College 1989-1991, 2009-2011
Columbia College 2014-2016
Skills
Date entry Dropbox education software Microsoft Office multi line phone Computer Savvy Customer service Oracle
Work Experience
Field Insurance Agency 12/17/18-2/19/2021 Data management
Input data into Dropbox
Mail correspondences to clients
Create letters to send to clients
Mail out policies to clients
Contact clients about updating information
Contact insurance companies about issues with information
Answer phone and assist clients and potential customers with information and applications
Scan documents into system to be put into clients file
Answer and send email correspondence with agents and assistants
Horry-Georgetown Technical College 05/2011-12/114/2018 Student Support Specialist
Scan documents into system to be put into students file
Scan documents to email to counselors or other departments
Prepare mail to me sent to other campuses
Answer phones and assist students, parents or other personnel from college departments
Speak to students/ parents and assist with paperwork/requirements needed to receive aid
Handle upset students and parents with problems and concerns and resolve the issues calmly
Empathize with parents and students when handling in person appointments
Consult with other departments concerning requirements for students
Receive paperwork from students/parents to satisfy requirements
Input comments about students into system
Horry Georgetown Technical College 05/2010 – 05/2011 Workstudy/call center representative
Maintained file room
Filed student files after completed
Distributed mail into Financial aid staff mail boxes
Assisted financial aid staff with various projects Delivered mail and documents to other departments
Answered phones and directed them as necessary
Called students about missing paperwork or requirements
Empathize with students when they were called or called in and help them defuse the situation
Coastal tax Service 1990-1992/ receptionist/tax preparer
Signed in customers and prepared taxes for them if needed
Able to be calm and polite at all times when dealing with public
Printed put copies and put them together for customers
Assisted with rapid refund loans
Assisted accountant with daily and weekly reports
Prepared daily deposits and took t hem to bank
Jones 1987-1989 cashier/department manager
Assisted cashiers during PRN times and lunch times
Maintained department under my authority
Completed daily and weekly reports to be given to assisted manager
Completed weekly inventory sheets to order additional merchandise
Assisted customers in finding thigs they needed
Assisted customers with complaints and able to defuse any situations that may arise
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