Administrative Assistant, Office Manager
Resume:
Jessica Gaither
Lockhart, TX. 78644
Education
Austin Community College 1997-2000
Austin High School 1990-1994
Skill Set
Strong written and oral communication skills.
Excellent ability to interact with patients and co-workers. Aptitude to absorb complex information quickly.
Proven performance in fast-paced environment.
Ability to work independently as well as in a team. Experience
March 2020-Current, Independent Contractor, Career Development Group, Remote Position Customer Service.
Account Acquisitions for Melaleuca.I educate consumers on Melaleuca’s all natural products and assist with the process of enrolling them on-line to become preferred members to this on-line wholesale shopping club. I use tools such as digital marketing to teach others about the store and their products. I also train new hires the process of doing business for this company and help them set and meet their own personal financial goals. July 2020-November 2020, Front Office/Insurance Coordinator, Plum Creek Dental, Lockhart, TX. Worked with Dentrix and Microsoft Word
Filed Pre-Authorizations to Medicaid & Medicare.
Check eligibility and status for patients and their pre-authorizations. Collected all documentation that would support the patients need for Dental treatment to send to the insurance companies. Answered multi phone lines and directed calls as needed. Screened patients prior to entry to the building for fever and thru a questionnaire for COVID-19. Assisted front desk when needed for check-in, check-out and appointment schedule it. July 2017-February 2020, Receptionist/Cashier, Lockhart Motor Company Lockhart, TX.
Worked with Microsoft Word and Excel and a Ford based network. Main Receptionist. I answer all incoming calls and direct the caller to appropriate department. Handle all forms of payment to close and process invoices. Manage the cash drawer throughout day to complete the daily deposit at closing time. Maintain records, including organizing appropriately and managing a filing system. Research the Toll bills for customers that use our loaner vehicles and create letters with invoices to send out. Organize and mail out our monthly statements.
Purge records each year and maintain the filing for storage to keep these records for legal time we must keep. Keep the waiting area clean and well organized, making sure there’s always coffee and a full refrigerator of water. July 2005-July 2017, Office Manager, Chisholm Trail Veterinary Clinic Lockhart, TX.
Worked with Avimark, Cornerstone, Microsoft Word and Excel. Manages time efficiently to handle multiple tasks simultaneously with attention to detail. Performs Administrative tasks in a clinic environment and checks client in and out. Answering multiple phone calls while handling client questions or directing calls to appropriate coworker. Manages a schedule with multiple providers while performing chart auditing for efficiency. Processes accounts receivables report.
Maintains office supplies and records, handling invoices and paying bills. Collecting money in a fast paced environment.
Training new members for the front office team.
Producing a staff schedule each month for 4 clinics, while managing hours to prevent overtime. March 2004-December 2004, Administrative Assistant, Maggie Sharfae, DDS. Austin, TX.
Worked with Dentrix Software, Microsoft Word and Excel. Managed time efficiently and effectively to handle multiple tasks with attention to detail. Performed Administrative tasks in an office environment. Creating new accounts, checking patients in and out while handling multiple phone calls. Handled past due accounts with balances with and without insurance. Billed insurance companies and tracked past due claims Computer Skills
Windows10, Mac Pages, XP-MS Word, Excel, Quickbooks, QSI, Dentrix, Avimark, Cornerstone. References available upon request.
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