Nawar M Faruque Security Engineer

Boston, MA adkin6@r.postjobfree.com 617-***-****

Software engineer that is passionate to work with teams to proactively improve and deploy the latest technologies to maintain data security of large-scale environments with almost 6 years of security enterprise solutions experience. Excited to join a company to help apply acquired knowledge and skills working from the other side of the security products through various technical client facing roles.

Technical Skills & Certifications

oExperience with IBM Security Solutions

(DAM, CloudPak, GDBI, GDE, VA, Insights)

oAPI, GrdAPI, and SEIM Integrations (Splunk, Qradar)

oIBM Account Management Certified

oDatabase Experience in MySQL, Oracle & SQL Server

oProgramming Experience in Java, C#, Shell Scripting

oGDPR & HIPPA Regulation Proficiency

oRedHat Certificate in Security

oCertified Admin Guardium DAM v10/v11

oITIL 4 Certified

oCISSP Certification in Progress

Agile Certification in Progress

Professional Experience

oIBM Remote – Boston, MA

Security Expert Essential Account Manager June 2019 – now Work as a client advocate across all IBM Security Product Suite for top-tiered customer(s). Key point of contact for all escalations within IBM security with an emphasis on the Guardium Enterprise and integrated solutions. Actively work with client executives including CISO to ensure the direction of customer’s security infrastructure meets and exceeds corporate security initiatives. Augment client’s technical team by serving as consultant to optimize implementation of IBM security products and coordinate services, improve client team’s efficiency and productivity, accelerate delivery of new business capabilities and Improve reliability and availability of IBM security solutions.

Achievement Highlights:

-Developed and facilitated courses for IBM Security Learning Academy customized for client environment and client defined use cases for Security product enablement for onboarding and supplemental training.

-Successfully triaged an average of 25 high priority Sev1 incidents and/or escalations per quarter by leveraging key players in various teams inside of IBM to expedite resolutions with 99% SLA adherence.

-Expanded consult allocation of IBM security solutions for client from 75% to 100% within a year of starting position.

oIBM Remote – Boston, MA

Guardium Accelerated Value Leader/Product Specialist June 2018 – May 2019

Served as the key IBM Guardium liaison for two of the largest Guardium Enterprise clients in the Insurance and Banking industry. Proactively coordinated and led engagements with R&D, professional services, support, technical sales, and account teams to ensure client success in their Guardium Enterprise solutions by anticipating and addressing issues, providing tailored content and skills specific to their environments, and acting as a trusted advisor.

Achievement Highlights:

-Introduced methodologies and best practices customized for client in order to reduce the average number of support ticket caseload by 65% within the first year.

-Facilitated roadmaps, proof of concepts, and major deployments with R&D, Offering Management, and Technical Sales for GDE, GDBI, Insights, VA, and Guardium integrations to SIEM, z/OS, Big Data, and Cloud.

-Implemented protocols within customer’s internal teams (Dev/Ops, Engineering, Monitoring, DBA/SA) in order to streamline communications, requests, and escalations. Served as a “team lead” for customer’s engineering team by providing structure and guidance in order to achieve set security goals.

oIBM Littleton, MA

Guardium Technical Level 2 Support Engineer February 2015 – May 2018

As a support engineer, I had an in-depth working knowledge of Guardium architecture from both the front end and back end. Provided technical support to clients by reviewing, diagnosing and resolving client issues. Interacted directly with Development, Sales, Product Management, Services, QA to verify product defects and enhancements and advocate for ongoing product improvements. Developed technical documentation for the Guardium Enterprise Solution encompassing product enablement, user manual updates, “How to” guides, and troubleshooting protocols. Achievement Highlights:

-Gained valuable direct client exposure from small to large scale secured data environments with Guardium integrated to various platforms & databases (Windows/Unix/ZOS/Hadoop/DB2/Sybase/SQL Server/MySQL/Oracle).

-Position experience allowed for the development of Linux and Windows system administrator skills as well as database administrator skills for a variety of relational databases.

oCerner Corporation Kansas City, MO

Analytical Data Consultant June 2012 – July 2013

As a consultant, I worked directly with healthcare administrators, doctors, and nurses on analyzing, planning and implementing electronic healthcare record software through major deployments in large hospitals as well as smaller clinics. Designed and administered customized software data to fit use cases specific to the healthcare client and ensuring to abide by HIPPA regulations.

Education

University of Central Missouri Warrensburg, MO

MS in Computer Information Systems & Engineering August 2013 – December 2014

University of Missouri Columbia, MO

B.Eng in Biomedical Engineering August 2008 – May 2012

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