Norm Mackensen

414-***-****

adkilu@r.postjobfree.com

Milwaukee, WI

Chief Information Security Officer – CISO

Secure Architecture Digital Security Vision Global Environments

Progressive large-enterprise information security executive with extensive experience mitigating digital risk expose and leading information technology initiatives and operations within world-class organizations.

Areas of Expertise

Protecting Brand Integrity

Mitigating Enterprise Risk Exposure

MS in Telecommunications

Influencing Executive Teams

Reducing Global Threat Vulnerability

Assessing/Prioritizing Risks

Presenting to Top Leadership

Driving a Risk & Compliance Culture

Security Awareness Training

Solving Complex Problems

Strategic & Tactical IT/IS Roadmapping

CRISC, CISM & CISSP*

More than two decades of information security and information technology leadership success delivering results in alignment with strategic objectives for Whirlpool, Land’s End, Roundy’s and Briggs & Stratton.

Strong digital security vision and passionate about reducing organizational risk/vulnerability and protecting brand integrity in an ever-changing global threat environment.

Solid reputation for pragmatic yet strategic balance, extensive subject matter expertise, effective planning, proactive leadership, championing risk treatment initiatives and delivering measurable results.

Hands-on business leader with a highly visible presence, an accessible and welcoming demeanor and a work style that fosters a culture of teamwork, success and individual accountability.

Certifications include: CRISC; CISM; CISSP* (testing for); Project Management; ITIL; and more.

Exceptional work ethic with a strong record of professional achievement in delivering results that consistently meet or exceed enterprise information technology and information security objectives.

Professional Experience

Briggs & Stratton, Milwaukee, WI 2011–present

A $1.8B Fortune 1000 company with 13 large facilities in the US as well as major operations in Australia, Brazil, Canada, China, Mexico and the Netherlands with products sold in more than 100 countries worldwide.

IT Director Infrastructure & Security

Chartered with enterprise information security and IT infrastructure responsibilities in supporting global 24x7x365 operations, a workforce of 5500+ employees and a 1500+ dealer network.

IT and product security subject matter expert leading 115 IT professionals engaging in companywide security and IT infrastructure, compliance, finance, M&A and privacy initiatives with highlights including:

–Developing and executing an ISO/NIST-based centralized IT security strategy and building a 15-person internal IT security team to meet 100% of the organizations enterprise information security objectives;

–Creating a best-practices based IT Security Operation Center and identifying/implementing next-generation anti-virus and leading-edge email protection to successfully thwart 1,000s of daily attacks;

–Architecting dozens of IT security processes, procedures and guidelines implemented worldwide including a Cyber Incident Management process proven effective in mitigating a wide variety of attacks;

–Achieving SOX information technology governance controls compliance and VISA-CISP compliance enabling the company to execute a highly successful IPO while delivering increased levels of security;

–Information Privacy Officer providing IT security for EU General Data Protection Regulation (GDPR);

–Maximizing spend ROI in effectively managing a $27M operating budget and $5M capital budget.

Roundy’s, Milwaukee, WI 2006–2011

A $4B retailer with three distribution centers and 166 stores ranked as the 89th largest retailer in the US.

Director Information Technology

Successfully executed IT strategies, optimized IT operations and delivered business process improvements to enable the 20,000-employee organization to best meet its strategic operating goals.

Led team of 25 IT professionals to delivering hundreds of business technology initiatives to mitigate risk, increase efficiency and productivity, reduce costs and enable business growth with highlights including:

–Designing and building infrastructure, applications and services that achieved 100% of business objectives in supporting transformation from a legacy wholesale business model to a retail model;

–Earning VISA-CISP compliance enabling transition from private to public company;

–Architecting/implementing technology and process standardization to improve high-availability services;

–Slashing 30% from software licensing/maintenance delivering $1.25M+ savings to the organization;

–Building, leading and retaining a business technology team that was an instrumental element in the organization successfully meeting its short and long term strategic business objectives;

–Effectively managing a $15M operating budget and $5M capital budget.

Land’s End, Dodgeville, WI 2000–2006

A $1.4B retailer with 230 retail stores in the Upper Midwest, UK, Germany, Japan, France and Austria.

Senior Manager–Information Technology

Chartered with leading global infrastructure services for business operations spanning six counties.

Owned all aspects of planning, building and maintaining IT infrastructure services enabling annual growth of up to 8% and supporting up to $1.45B in global annual sales with highlights including:

–Leveraging leading-edge technology, systems and processes to build a net-new high efficiency 500-person 24x7 contact center and distribution center capable of handling 100,000+ orders a day;

–Building a best-practices-based four-person Project Management Office (PMO) that optimized $10M spend in the delivery of 20+ major IT and business technology projects;

–Instrumental contributor in supporting two large M&A events (Sears and Kmart) including saving $4M in annual spend by restructuring and optimizing IT contracts for services, maintenance and licensing;

–Effectively managing a $10M operating budget and a technology environment including 350 UNIX and Windows servers, network, voice/data, desktops, WebSphere, EAI, MQ, DB2 Connect and CICS.

Promega Corporation, Madison, WI 1999–2000

Vice President, CIO & Board Member

Whirlpool Corporation 1991–1999

Applications & Network Manager–North America and Europe

Education

MS Telecommunications, University of Colorado, Boulder, CO

BA Economics, Colorado College, Colorado Springs, CO

Certifications

CRISC, CISM and testing for CISSP Six Sigma Champion and Lean Six Sigma

Project Management & Portfolio Management ITIL Foundations

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