Franklin Smith
C: 404-***-**** • *****************@*****.*** • 2005 Tree Lodge Pkwy Lithia Springs, Ga 30122
Targeting Positions in…
Management
PROFESSIONAL PROFILE
Proactive, highly motivated Management Professional with more than 20 years of broad-based, combined experience in management, increasing quality, production, safety, budgeting and balancing Profit and Loss. Innovative, resourceful, and creative problem solving; overcame obstacles to consistently deliver results. I am skilled in motivating and developing professional staff. I perform well under pressure and against deadlines, both independently and with a team. I am performance, process and results-driven in commitment to quality and continuous improvement. Have maintained an outstanding safety record; committed to environmental compliance. I am committed to high ethical standards, solid communication, and interpersonal skills. Technical skills to include Microsoft Word, Excel, PowerPoint, Microsoft Outlook, Google Mail, and Internet savvy.
Broad-based responsibilities in the following areas:
-Shipping & Receiving - Manufacturing -Transportation
-Quality Control - US Navy -Supply Chain
-Budgeting - Management -Public Speaking
-Safety/OSHA Requirements - Customer Service -Inventory Control
MANAGEMENT EXPERIENCE
Piedmont National Packaging, Atlanta, Ga
Operations Manager/Facilities Manager 9/2020-Present
Responsible for all activities in Shipping Receiving, Inventory and Logistics.
Responsible for upkeep, maintenance, installations, and beautification of facilities.
Manage and direct the daily activities of loaders, truck drivers, cycle counters and forklift operators. Two Supervisors, Four Leads-30 plus direct reports
Maintain a Profit and Loss Budget for Warehouse
Train, coach and supervise warehouse personnel to establish and maintain accountability
Foster a healthy work environment that supports positive employee morale
Influence the importance of maintaining acceptable, customer service practices
Manage and model the safety culture and strive for 100% compliance concerning safety policies and procedures
Drive 5S and Continuous Improvement
Created a Respectful Workplace
WMS, Synergy, Microsoft Office, Verizon Tracking, Paycom
ACHIEVEMENTS
Saved the company over $4,000 in costs by making vendor changes to HVAC and Pest Control providers.
Changed the culture and morale in the warehouse by implementing team builder strategies in less than a month’s timeframe.
Vytex Windows, Laurel, Md
Sr. Logistics Manager 9/2019-4/2020
Responsible for all activities in Shipping, Receiving, Inventory and Logistics in 7 different locations
Manage and direct the daily activities of loaders, truck drivers, cycle counters and forklift operators
Schedule delivery routes (local and OTR)
Work closely with internal management to execute all planned programs
Train, coach and supervise warehouse personnel to establish and maintain accountability
Foster a healthy work environment that supports positive employee morale
Manage and model the safety culture and strive for 100% compliance concerning safety policies and procedures
Create metrics and models for continuous, process workflow (SOP’S) and effective work practices
Facilitate Kaizen events to promote teamwork and develop intermediate level management
Influence the importance of maintaining acceptable, customer service practices
Maintain a Profit and Loss Budget for Logistics
Drive 5S and CI (continuous improvement)
First Aid/CPR Certified
Software: Teletrak NavMan, AS-400, FeneVision, Microsoft Office, Google Office, Paycom, Kronos
ACHIEVEMENTS
Created a strategy and new loading process to meet hard departure times. The complete and on time delivery percentage went from 10% to 100% in a three-week time frame.
Revamped the transportation system and choice of vendors saving the company over $130,000 in unnecessary cost.
Changed employee scheduling that decreased OT from 42% to 12%.
Andersen Windows & Doors, Lithia Springs, Ga 5/2018-8/2019
Shipping Supervisor, Logistics
Manage, supervise, train and support 35 plus employees by driving continuous improvement for the
administrative warehouse, shop and delivery function.
Manage 26 truck drivers, LTL, third party drivers.
Meeting targets for productivity, safety, quality, costs, customer service and associative satisfaction/
development within the distribution center
Provide training and coaching to improve standard work, work center organization and housekeeping (5S)
Maintain a respectful work environment by listening, seeking facts to support decisions, and addressing
unacceptable behavior
Develop high performance work teams with high levels of associate engagement morale, satisfaction, and performance
Develop and implement new, customer-focused processes in accordance with lean principles and practices
Communicate with and listen to associates daily regarding work center/team performance, strategic initiatives, policy changes, safety, quality, etc.
Facilitate Kaizen events to help improve warehouse operations
Ability to motivate and inspire team members to maximize production and efficiency
Software: WMS, APPIAN and SAP (ERP) system
Oversee and update Timekeeping in Kronos
ACHIEVEMENTS
In a four-month period decreased overtime by 25%. Scheduled work went down from six days a week to five days a week. Overtime was cut from 35% to 10% which was the projected target.
Universal Forest Products LLC. Union City, GA 5/2016-5/2018
Shipping Manager, Logistics
Manage, supervise, and train 43 plus employees on day to day operations of loading, unloading, scheduling, and receiving
Oversee 20 plus truck drivers, LTL, and third-party drivers.
Manage documents such as advance shipping notice, pick slips, bill of lading etc.
Control budget of the shipping department, resolve issues involving shipped orders and perform in fast pace environment
Plan daily schedules of shipments, communicate with sales, vendors by answering calls, sending and receiving emails
Ensure compliance to legal regulations, company policies, and inventory
Collaborate with warehouse, purchasing, and other managers to optimize processes
Correct and approve all issues concerning time and attendance in ADP
Work close with maintenance and engineering departments on projects and process improvements as needed
FIRST AID and CPR Certified- Part of the response team in case of emergencies
Oversee and update Timekeeping in Empower
Software: OLM (Outbound Load Management)
ACHIEVEMENTS
Saved over $250,000 in Labor and Overtimes Costs by cutting out Mandatory Saturday workdays in 2017.
West Fraser, Joyce, LA 1995-2016
Utility Operator, Lumber Grader, Production Supervisor, Quality Control Manager
Operating machinery, routine break out and clean up duties
Grade lumber for defects and maintaining Lumber High Grader (LHG), MSR trained
Supervise 26 plus employees, train, conduct safety meeting and accident investigations on all employees
Working with engineering and production in establishing standards of quality for appearance, uniformity, color, etc. to minimize disputes between inspection and production
Conduct chip samples to analyze, and coordinate to conduct inventory
Communicating with maintenance and electrical departments to inform of issues that require their help to resolve
Capable of adjusting or restructuring due to any injuries or near misses. Conduct and document safety audits and accidents
Develop and sustain 5s program (straighten, sort, scrub, schedule and score) in all areas of responsibility
Managing and approving time and attendance in ADP
Complete production plans by scheduling and assigning personnel, accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries
ACHIEVEMENTS
Suggested installs for lineal edgers, based on projections increased efficiency by 30% and decreased downtime by 22% in 2015-2016.
Award winning Lumber Grader in competitions
US NAVY, USS MISSISSIPPI CGN-40 1993-1995
Dispersing Clerk, Boatswain’s Mate
Banker Aboard Ship
Responsible for Payroll changes and adjustments
Maintaining and preserving the quality of the ship
Part of the Captain’s Gig Crew for relief efforts
Standing Watches Underway
Fire Protection Team
ACHIEVEMENTS
Operation Uphold Democracy (Haitian Conflict 1994-1995)
ESWS PIN