Manager Program
Resume:
NABIL SEMAAN
************@*******.***
www.linkedin.com/in/nabil-semaan
Certified Scrum Master
Technical Program Manager
Highlights
Project / Program Management
Agile / Waterfall Methodologies
Certified Scrum Master
Development / Deployment of IT Business Solutions
CRM/ Online Marketing
Web dev / Improvements
GDPR/Privacy expert
Team Leader
Conflict resolution
Process Improvements
Skilled Negotiator / Communicator
System Modeling and configuration
Training and Mentoring
Professional Experience
Sr. Technical Program Manager (Vendor) 6-2019 to 2-2020
G2 Web Services (Bellevue, WA)
Successfully provided Project Management consulting services to small and medium businesses.
Managed all aspects of project life cycles, including business development, scheduling, estimates, contracts, operations, procurement, and customer relationships. Ensured quality control and implemented project safety measures.
Successfully managed development teams to bring solutions to stakeholders
Worked closely with product owner to define strategy, and develop tasks
Gathered and documented requirements for new products
Lead various teams through SDLC from design phase to delivery and implementation of product by using scrum methodology
Solved technical issues as they arise
Managed risk and risk log
Communicated the status of progress to stakeholders
Experienced TPM with attention to details
Certified scrum master and experience in using Agile and Waterfall methodology to achieve results
Possess excellent analytical and problem-solving skills
Skilled in Jira and Confluence to manage scrums
Sr. Program Manager (Vendor) 12-2018 to 6-2019
Microsoft (Sammamish, WA)
Managed all aspects of project life cycles, including business development, scheduling, estimates, contracts, operations, procurement, and customer relationships
Partnered with engineering team on all phases of feature design to ensure privacy compliance
Ensured all Microsoft and supplier tools and services comply with internal privacy standards
Conducted deep-dive reviews of new features to ensure services meet privacy concerns.
Propose new features and functionality to internal teams to improve end user privacy and data protection
Identified and reported factors of tools and services that could be a security and privacy issues
Supported a network of PMs on a variety of tools to facilitate the implementation of GDPR and ISO rules and regulations
Utilized my technical skills to update the inventory tool’s database with current information
Sr. Technical Program Manager (Vendor) 4-2018 to 11-2018
eBay.com (Bellevue, WA)
Successfully migrated online marketing website from old technology to new platform using JS, Json, Java, HTML, and SQL to render banner contents
Experienced in driving tasks to completion, and bugs to resolution
Managed cross functional teams to create solutions to website migration to meet strategic objectives
Resolved complex issues, bugs, and tasks to realize PMO strategy and objectives
Developed a dashboard to monitor KPIs progress using google technology
Conducted daily stand up meeting to monitor task progress
Developed help web sites using google sites technology to document various phases of the project (MPhelp, Madrona, campaign manager)
Monitored and controlled project scope, timeline, cost, and quality to complete project within PMO guidelines and company strategy
Monitored, updated, and mitigated risks based on risk log
Used Agile methodology and SDLC to achieve results
Conducted and documented minutes of the following meetings: Sprint planning, Sprint review, and sprint retrospective
Utilized my strong written and spoken communication skills throughout project phases
Experienced in Jira, confluence, google sheets, MS office, SQL, conflict resolution, people skills, and management skills
Tested new code, and bug fixes in QA environment to assure functionality
Trained users on new tools (MS, MSX, Madrona) to migrate banners to new platform
Sr Technical Program Manager (Vendor) 8-2017 to 3-2018
Microsoft (Redmond, WA)
Successfully provided Project Management consulting services to small and medium businesses.
Managed all aspects of project life cycles, including business development, scheduling, estimates, contracts, operations, procurement, and customer relationships. Ensured quality control and implemented project safety measures.
Developed, managed, and controlled project scope, cost, timeline, quality, tasks, and risks, using SDLC in Agile methodology within company guidelines
Converted a Microsoft university website from Silverlight to C#.Net
Modified a Microsoft field trainer website according to sponsor requests
Designated the SME for managing the GDPR/Privacy initiative
Developed a BI dashboard for Azure Friday tool
Maintained a MSFT website to assist employees with travel requests
Program managed a team of 6 onshore/offshore within a volatile environment
Conducted daily stand up meeting to drive problems to solutions
Developed and distributed weekly status reports to stakeholders
Facilitated Sprint review meetings with sponsor to review solutions
Reviewed developers work activities in .Net environment to ensure progress
Develop test cases to QA the developed applications
Expert in transferring code to multiple environments, (DEV, UAT, PROD)
Worked closely with customer to successfully complete testing of applications
Strong communicator, and facilitator of difficult meetings
Expert in MS office, TFS, VSO, JIRA, MS Project, Agile, Scrum
Configured and tested new components in preparation to application installation and configuration.
Technical Program Manager (Vendor) 7-2016 to 2-2017
Microsoft (Redmond, WA)
Managed data migrations/network moves to create solutions to customers using cloud technology for online SharePoint platform
Strong understanding of end-to-end infrastructure build-out process
Develop and facilitate a code migration strategy
Develop and facilitate a test data strategy
Skilled in Network-Scaled Application-Cloud based services – Cloud based products
Program managed a team of 7 within a volatile environment
Developed a dashboard to track activities of a network move
Acted as a scrum master in an Agile/Scrum environment; lead daily standup meetings, trained team on Agile / Sprint process
Conducted weekly meetings with product manager to groom backlog
Utilized MS TFS to manage Epics, Features, and tasks
Utilized SharePoint as a hub for team storage of documents and communications
Developed a weekly status report. The report covers information from cross-functional teams, shared report with top management for visibility. My report created visibility for team to monitor and create capacity
Proactively identified technical, procedural, logistical, and communication issues and drove creative solutions
Participated in weekly war meeting to resolve issues related to networks move
Strong experience with Microsoft Office, Visio, and OneNote, as tools to perform duties such as modelling, presentation, and analysis
Managed, mitigated, and maintained risk log
Possess strong communication skills which I used to communicate with stakeholders
Technically oriented, Strong analytical background
Technical Program Manager (Vendor) 3-2016 to 6-2016
LightSpeed GMI (Bellevue, WA)
Lead end to end solutions delivery of large-scale media applications on EDW using on-site and offshore resources
Partnered with product manager to solve issues related to business (mainstream program), and increase customer satisfaction
Developed data models for current and future systems
Managed teams using Agile / SCRUM methodology; developed user stories, groomed the backlog, and lead sprint planning.
Prioritize tasks on backlog based on business importance
Created and maintained a dashboard/scorecard to track vendor and partner performance.
Worked with vendors to identify constraints, dependencies, and risks of sprint tasks
Proactively identified technical issues and drove creative solutions to fix them
Worked closely with development team leaders to maintain full visibility of the project schedule and to alleviate potential roadblocks.
Collaborated efforts across numerous cross-functional teams (India, and US)
Sr IT Project Manager 11-2013 to 12-2015
Savers (Seattle, WA)
Designed system model. Managed cross-functional teams to deliver scalable solutions to various projects
Managed, and controlled project scopes, budgets, timelines, and schedules to meet PMO guidelines, and company strategy
Developed solutions with SDLC, and Agile methodology. Monitored risk
Saved corporation 5% of store sale by uncovering retail theft
Facilitated meetings for project issues. Managed conflicting priorities
Balanced customer’s requirements with technical constraints to ensure that the value of the project is realized
Assessed business implications for each project phase and monitored progress to meet deadlines.
Communicated with executive level stakeholders on the status of the project
Experienced in UI development to meet stakeholder’s requests
EDUCATION
Master of Science Degree in Computer Science, MSCS
Lebanese American University, Beirut, Lebanon.
Bachelor of Science Degree in Computer Science, BSCS
Seattle Pacific University, Seattle, Washington.
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