SKILLS PROFILE

Over ** years’ experience with guest relations in the restaurant industry

Corporate trainer for Landry’s Task Force

More than 11 years of Managerial experience in high volume restaurants with tangible results

Exceptional leadership expertise with a focus on employee development and promotion

Extensive training development programs.

Accelerated growth in multiple departments

Recipient of the Platinum Operational Excellence Award for Panera Bread PROFESSIONAL EXPERIENCE

THE BYGONE, Baltimore, MD Nov 2019 – Dec 2020

General Manager

Optimized profits by controlling food, beverage, and labor costs

Scheduled and directed staff in daily work assignments to maximize productivity

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency

Built sales forecasts and schedules to reflect desired sales and productivity goals STAR RESTAURANT GROUP, Columbia, MD Feb 2018 - June 2019 General Manager

Independent restaurant, grass roots marketing

Worked closely with The Chamber of Commerce to plan events for the space

Managed a team of 6 managers and supervisors with 4 chefs

Monthly P&L and declining budgets

Sales building and marketing

MCCORMICK & SCHMICK’S, LANDRY’S, Baltimore, MD Mar 2016 – Feb 2018 Managing Director

Responsible for all FOH and BOH costs of sales

Managed $6.2 million a year in volume

Responsible for declining monthly budgets

Optimized profits with proactive control of employee workloads, vendor costs, and food waste

Responsible for building, developing, and maintaining guest relations

Sales building through multiple avenues including working with tourism groups, chamber of commerce, and local hotels

Responsible for all facilities and R&M

Oversaw banquet facilities with yearly revenue of $1.6 million

Set budgets and executed plans for department sales, product purchase, and staff development.

Generated detailed daily, monthly, quarterly, and yearly reports on business, staff, and profit

Developed management staff through the supervisor program SIMON BROWN

83909 Chelsea Park Lane

Burtonsville, MD 20866

240-***-****

adkii5@r.postjobfree.com

PANERA BREAD, Aspen Hill, MD Mar 2012 – Aug 2016

General Manager

Supervised all in-house aspects of the restaurant, from in-house decorations to menu selection

Intimate knowledge of profit and loss statements

Maintained food cost and labor percent

Specialized in training and motivating new staff regarding their work and responsibilities

Ensured provision of service in terms of order accuracy and time management

Managed inventory and stocks and supplies

Generating detailed daily, monthly, quarterly, and yearly reports on business, staff, and profit

Responsible in increasing the business of the restaurant CAPITAL GRILLE, Chevy Chase, MD Apr 2010 – Nov 2011 Manager

Responsible for all front of house scheduling written within budgeting guidelines

Responsible for building, developing, and maintaining guest relations

Weekly inventory of all liquor, beer, and wine with responsibilities of maintaining certain cost levels

Recruiting, training, and motivating staff

Completed restaurant opening and closings, procedures, and managed deposits

Optimized profits with proactive control of employee workloads, vendor costs, and food waste

FOUNDING FARMERS, Washington, DC May 2008 – Feb 2010 Operations Manager

Directly involved with opening the location in 2008

Recruited new hires and established training manuals for servers and bar staff

Responsible for managing, troubleshooting, and problem solving in the kitchen to the front operations

Costing responsibilities and knowledge responsibilities; include all labor, product, and the complete weekly inventory

Weekly inventory of all liquor, beer, and wine with responsibilities of maintaining certain cost levels

Complete restaurant opening and closings procedures and manage deposits LANDRY’S, INC 1996 – 2008

Landry’s Seafood Inc. – Seafood Server/Supervisor, Pensacola, FL The Chart House – Assistant Manager/Catering Manager, Annapolis, MD Charley’s Crab – Server/Supervisor, Fort Lauderdale, FL Joe’s Crab Shack – Corporate Trainer, Gaithersburg, MD EDUCATION

MONTGOMERY COLLEGE, Germantown, MD

Criminal Justice

1994 - 1995

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